Member Service Representative I or II-Onsite jobs in United States
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Northrop Grumman Federal Credit Union · 1 day ago

Member Service Representative I or II-Onsite

Northrop Grumman Federal Credit Union is one of the most financially solid credit unions in the nation, dedicated to helping members fulfill their financial dreams. The Member Service Representative I or II will be responsible for promoting credit union products and services, providing counsel to members, and performing member transactions as required.

Credit BureauFinanceFinancial ServicesInsurance

Responsibilities

Responsible for the promotion of credit union products and services to members either on the telephone or in person
Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions
Performs assigned member transactions as required
May be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls

Qualification

Member service experienceProcessing transactionsLending transactionsAccount openingsMulti-tasking

Required

High school graduate or equivalent
Minimum of 2 years of previous member service experience, preferably with a CU/bank
Ability to resolve routine member inquiries
Experience in processing lending transactions and new account openings
Successful record of accomplishment of working within established guidelines
Ability to manage multiple tasks and consistently attend to defined priorities within each business day

Company

Northrop Grumman Federal Credit Union

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Northrop Grumman Federal Credit Union provides members with financial support through credit loans and insurance.

Funding

Current Stage
Growth Stage

Leadership Team

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Mark Rabinowitz
Chief Executive Officer
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Aaron Hibbard, NCCO, NCRM
Chief Compliance Officer
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Company data provided by crunchbase