Capital One · 2 months ago
Principal Associate, Project Management - Segment Lead (Hybrid)
Richmond, VA
Full-time
Hybrid
Mid Level
$110K/yr - $125K/yr
3+ years expCapital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. In this role, you will lead critical business projects, partnering with key leaders to develop business intent, manage project plans, and execute strategies for bringing new products to market.
Financial Services
No H1B
Responsibilities
Build, understand, and document requirements to help guide users through a new product lifecycle
Develop and maintain process documentation and drive continuous process improvements
Perform quality assurance checks on actions taken to ensure accuracy
Serve as subject matter expert to outside resources and facilitate education and training
Assist in the development of mitigation plans and monitors the progression of findings against their mitigation plans to ensure timely closure
Manage process communications for multiple levels of management, including executive level communications
Day to day oversight of multiple processes and identify process improvement opportunities with the ability to implement them through collaboration with other groups
Qualification
Required
High School Diploma, GED or equivalent certification
At least 1 year of operations support experience
At least 2 years of experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
The ability to problem-solve and manage work autonomously
Have strong organizational skills
Be detail-oriented
The ability to effectively communicate to stakeholders across different areas
Be a team player with proven ability to collaborate and build relationships
Actively seek out customers and contributors, building relationships so that they understand why we need them and how we help them
Understand and know when to escalate and what information to include
Preferred
Bachelor's Degree or Military experience
2+ years of experience in Operations Management
2+ years of experience in the Financial Services industry
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
Strong communication, problem solving and collaboration skills
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase