The Nancy & David Wolf Holocaust & Humanity Center · 21 hours ago
Operations & Data Manager
Cincinnati, OH
Full-time
Onsite
Mid, Senior Level
$65K/yr - $75K/yr
5+ years expThe Nancy & David Wolf Holocaust & Humanity Center is seeking an Operations & Data Manager to support and optimize its operational needs. This role involves cross-departmental collaboration, managing data systems, and overseeing project management to ensure the integrity of organizational data and streamline processes.
Museums & Institutions
Responsibilities
Partner closely with Development, Finance, Marketing, Human Resources and Program teams to streamline business operations, support teamwide logistics, and align on shared goals
Support business operational functions that cross multiple areas, troubleshooting and finding solutions for process improvements
Coordinate financial workflows, ensuring clear and seamless process steps, in partnership with outsourced finance & accounting service provider
Supervise the Administrative Assistant who also supports all departments
Manage data platforms (e.g., Hubspot CRM, internal file structures)
Provide internal user support and training for data tools
Improve usage of organizational data systems
Maintain high standards for data hygiene, reporting, and analytics to support decision-making across departments
Collect, track and organize impact measurement data (both quantitative and qualitative) related to programmatic impact, museum visitor engagement, and institutional performance
Support/participate in the planning, execution, and completion of strategic projects, ensuring alignment with organizational goals and commitments
Develop/provide input to detailed project plans, manage timelines, and coordinate resources across departments for identified operations projects
Provide project updates to key stakeholders and implement effective communication plans
Support logistics for internal meetings, public events, donor programs, and special exhibitions
Provide operational support for board administration, including preparation of board materials, scheduling, and day-of coordination
Other tasks as assigned
Qualification
Required
Bachelor's degree required; advanced degree a plus
Minimum 5 years of relevant experience in business operations, project management, or nonprofit administration
Demonstrated success implementing and managing cross-functional business systems and solutions
Strong background in technology-enabled process improvement
Exceptional communication and interpersonal skills; ability to influence and collaborate with internal and external stakeholders
Strong attention to detail, organizational skills, and ability to manage multiple priorities
Self-starter with a solutions-oriented approach
Comfortable working flexible hours, including occasional early mornings, evenings, or weekends
Proficiency in Microsoft Office Suite and project management tools
Preferred
Prior supervisory experience is strongly preferred
Experience in grant management and donor systems is highly desirable
Experience with CRM and fundraising software is a plus
Commitment to the mission of the organization
Company
The Nancy & David Wolf Holocaust & Humanity Center
The Nancy & David Wolf Holocaust & Humanity Center exists to ensure the lessons of the Holocaust inspire action today.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
David Solomon
Chief Operating Officer
Jackie Congedo
Chief Community Engagement & External Relations Officer
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