Superior Talent Source · 1 week ago
Restaurant General Manager | Hot Concept! | Merrillville, IN
Crown Point, IN, US
Full-time
Onsite
Senior Level
5+ years expSuperior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants. They are seeking a dynamic General Manager to oversee daily restaurant operations, ensuring exceptional guest experiences and high-performing teams.
EmploymentRecruitingStaffing Agency
Responsibilities
Conduct daily briefings on matters of importance to the team
Manage all necessary repair and maintenance issues
Manage the Restaurant Risk Review audit process and implement necessary changes in the discretion of the management team to ensure 100% compliance with audit standards
Manage local restaurant marketing, sales building, and community involvement
Update the daily communication board with key restaurant and promotion announcements
Facilitate and participate in Continued Education Program including creating training programs
Exercise discretion and independent judgment in facilitating zone management (Hospitality, Guest Relations, Quality Fast)
Perform Open/Mid-Day/Closing duties
Facilitate 10 Minute drills with team members focusing on cleaning and sanitation
Ensure 100% compliance with all Company policies and laws, including health and safety standards
Ensure safety & sanitation
Monitor food and beverage quality and execution
Conduct Quarterly Food Reviews with DO or RKOM
Prepare and receive orders of food and beverages, utilizing judgment to increase and decrease orders depending on peaks in business, large parties and promotions
Conduct weekly inventories to ensure that proper levels are stocked and to assess ordering patterns and changes
Monitor and validate daily prep production
Monitor and facilitate team member recognition
Make recommendations concerning development, promotion, and disciplinary action affecting team members
Make hiring and termination decisions
Cooperate with Team Member Relations Department and management team in investigating Team Member Hotline and Home Office inquiries relating to restaurant
Train, coach, and develop team members to ensure they are providing Gold Standard service to guests
Manage guest relations and guest recovery
Qualification
Required
Minimum of 5 years full service, high volume, casual dining restaurant management experience
High personal integrity, professionalism and maturity
Ability to work in a fast paced environment
Solid relationship management and performance management skills
Ability to motivate and direct team members and work effectively in management team
Strong understanding of writing goals and objectives
Good communication skills
Exceptional interpersonal skills, with a focus on listening and questioning skills
Strong writing and documentation skills
Ability to absorb and retain information quickly
Keen attention to detail
Proven problem-solving abilities
Ability to effectively prioritize and execute tasks with an appropriate sense of urgency in a high-performance, fast paced environment
Exceptional guest service orientation
Experience working in a team-oriented, collaborative environment
Ability to stand and walk around a restaurant to supervise operations for the duration of an 8-10 hour shift
Ability to lift 50 pounds
Ability to bend, stoop, and raise arms above head on occasion
Ability to speak, read, and write English
Company
Superior Talent Source
Superior Talent Source is a search agency that provides executive placement for the hospitality industry.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Bob Gates
Partner
Bryon Cruz
Partner
Company data provided by crunchbase