Siemens · 18 hours ago
Area Field Service Manager, Russelectric
San Jose, CA
Full-time
Onsite
Senior Level, Lead/Staff
$123K/yr - $211K/yr
10+ years expSiemens is committed to enabling sustainable progress through technology, and they are seeking an Area Field Service Manager for their Russelectric division. This role involves leading the field service engineering team, ensuring customer satisfaction in critical power applications, and managing service operations in the Western or Atlantic region of the US.
Artificial Intelligence (AI)ConsultingCyber SecurityInternet of Things
No H1B
Responsibilities
The Area Service Manager leads and executes all aspects of field service within the West Area, and is responsible for the following:
Promoting Siemens Zero Harm Culture emphasizing the well-being of Siemens employees, customers, and other collaborators
Recruit and train field service engineers and Service Project Managers with mechanical maintenance and repair expertise, including legacy PLC and SCADA troubleshooting skills. Work closely with our training center in Broken Arrow, OK to define skill gaps and schedule technical training to develop employees’ skills
Scheduling backlog of contracted jobs to meet customer schedule expectations while optimizing utilization of personnel
Develop service budget and resources required to accommodate existing and future start-up, modification, commissioning and preventative maintenance contracts
Driving a disciplined approach to job cost allocation thereby ensuring field operations is charging costs accurately to assigned work tasks
Communicating with internal finance partners estimate-at-complete project cost and scheduled completion on a monthly basis for all projects in assigned Area
Ensure customer concerns and blocking issues are addressed and resolved in a timely manner
Perform on-site safety and work audits for Field Service Engineers
The Area Service Managers Key Performance Indicators include the following:
Safety (OIR and LTIR)
Utilization
Customer satisfaction
Project margins (As Sold vs. As Executed) and adherence to schedule
Skills development (measured against goals within skill matrix)
Qualification
Required
BS degree in engineering or equivalent experience
10+ years of experience with the following: Field service operations and successful demonstration of key responsibilities and knowledge as presented above
10+ years of experience with the following: Advanced experience with electrical power systems, equipment, and power automation
10+ years of experience with the following: Outstanding interpersonal skills (written and oral) and the capability to communicate effectively with collaborators at different levels within the organization
10+ years of experience with the following: Ensures and promotes the development of the field service engineering team/succession planning through coaching, training, and leadership development
Travel up to 35%
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred
Familiarity with mobile time entry/reporting systems such as Microsoft Dynamics and their interface to SAP
Company
Siemens
Siemens empowers customers to transform the industries that form the backbone of economies: industry, transportation, buildings and grids.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.01BKey Investors
US Department of Energy
2025-02-20Post Ipo Equity· $1.5B
2024-09-17Grant· $1.5M
2024-09-04Post Ipo Debt· $332.4M
Leadership Team
Cedrik Neike
CEO Digital Industries
Nicola Bates
President and CEO of Siemens Capital
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