TransUnion · 17 hours ago
Technical Account Manager
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$100K/yr - $150K/yr
6+ years expTransUnion is committed to building an environment where associates can drive their professional development. As a Technical Account Manager, you will be responsible for managing client relationships, translating business requirements into technical solutions, and ensuring successful implementation of Marketing Solutions.
Credit BureauFinancial ServicesInformation TechnologyLegal
No H1B
Responsibilities
Build and maintain strong client relationships as the primary contact for technical inquiries, issue resolution, and escalations
Translate client business requirements into technical solutions using TransUnion’s Marketing Solutions
Manage onboarding and deployment, ensuring best practices for integration, scalability, and compliance
Proactively identify and mitigate risks
Serve as a subject matter expert on TransUnion’s Marketing Solutions
Troubleshoot and resolve technical issues in collaboration with internal teams
Coordinate cross-functional teams to deliver projects on time
Provide status updates and performance reports
Identify process improvements and document key insights
Ensure all client deliverables are completed on time and meet agreed specifications, while supporting client retention and growth through proactive engagement and value-added solutions
Conduct training sessions and workshops to help clients maximize solution value
Qualification
Required
Bachelor's degree from an accredited college or university required; Master's degree preferred
A minimum of 6 years of experience in technical account management or delivery operations, specific to MarTech/AdTech industry
Proficient in Excel, including advanced functions such as VLOOKUP, PivotTables, and complex formulas
Analytical and critical thinking skills with the ability to manage multiple partnership relationships simultaneously
Strong organizational skills and attention to detail
Excellent written and oral communication skills, including communicating with external clients and partner teams
Experience with developer tools and APIs is a plus
Preferred
Master's degree preferred
Experience with developer tools and APIs is a plus
Benefits
Flexible time off for exempt associates
Paid time off for non-exempt associates
Up to 12 paid holidays per year
Health benefits (including medical, dental, and vision plan options and health spending accounts)
Mental health support
Disability benefits
Up to 12 weeks of paid parental leave
Adoption assistance
Fertility planning coverage
Legal benefits
Long-term care insurance
Commuter benefits
Tuition reimbursement
Charity gift matching
Employee stock purchase plan
401(k) retirement savings with employer match
Access to TransUnion’s Employee Resource Groups
Company
TransUnion
TransUnion provides total credit protection all in one place from credit alerts, credit reports and credit scores.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.41B2018-04-26Post Ipo Debt· $1.4B
2015-06-25IPO
2014-10-16Series Unknown· $7.25M
Leadership Team
Christopher Cartwright
President and Chief Executive Officer
David Oliveira
Senior Vice President of Media Vertical Partnerships
Recent News
BiometricUpdate.com
2026-01-16
Company data provided by crunchbase