Customer Service Representative at Angel Stadium jobs in United States
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Legends Global · 13 hours ago

Customer Service Representative at Angel Stadium

positionAnaheim, CA
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $18/hr

Legends Global is the premier partner to the world's greatest live events, venues, and brands. The Customer Service Representative will assist the Customer Service Manager and work closely with various departments to ensure excellent service and guest satisfaction.

HospitalityMarketingSports

Responsibilities

Assist Customer Service Manager with employee interactions including customer service games, mandatory early morning breakfasts throughout the season, handing out prizes and numerous other customer service related activities
Survey on-site guests during events to receive real-time experience feedback
Secret shop associates in various departments during events
Complete minimum number of surveys and secret shops per event
Assist with identifying problematic issues and concerns
Maximize both employee and customer satisfaction
Assist with check-in/check-out procedure as necessary

Qualification

CA Food Handlers CertificationRBS CertificationCustomer service experienceBilingual skillsMulti-taskingCommunicationAttention to detailTeamworkMotivated attitude

Required

All applicants must be at least 18 years of age
High school diploma or equivalent
Must be able to obtain CA Food Handlers Certification
Must be able to obtain RBS (alcohol) Certification
Customer service oriented with the ability to interact with all levels of management
Highly motivated with a pleasant and upbeat attitude
Ability to multi task in a fast paced team setting in addition to working independently
Excellent oral and written communication and strong attention to detail
Ability to work all Venue events including extended hours, nights, weekends, and holidays
Must be able to work fluently in English
Ability to walk around for 7 to 8 hours and carry items weighing up to 30 pounds

Preferred

Some college preferred
Previous customer services experience a plus
Bi-lingual skill are a plus

Company

Legends Global

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Legends Global is the premier partner to the world's greatest live events, venues and brands.
dateFounded in 2008
location
New York, New York, USA
people-size1001-5000 employees
web-link
http://legends.net

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
New Mountain Capital
2017-05-04Series Unknown

Leadership Team

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Shervin Mirhashemi
Chief Executive Officer
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Scott Aronsky
Chief Financial Officer
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Company data provided by crunchbase