Welcome Center- Front Desk Staff jobs in United States
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Ocean Community YMCA · 9 hours ago

Welcome Center- Front Desk Staff

positionWesterly, RI
timePart-time
remoteOnsite
seniorityNew Grad, Entry Level
money$16.25/hr - $16.25/hr

Ocean Community YMCA is seeking part-time Welcome Center Front Desk Staff at their Westerly-Pawcatuck branch. The role involves providing excellent customer service, handling membership-related tasks, and ensuring a welcoming environment for members and guests.

CommunitiesFitnessWellness

Responsibilities

Greet members and guests with warmth and professionalism
Assist with membership inquiries, registrations, and check-ins
Answer phone calls and provide accurate information about YMCA programs and services
Handle cash and credit card transactions
Maintain a clean and organized Welcome Center area
Enforce YMCA policies in a respectful and consistent manner
Respond to member concerns or incidents, escalating issues when necessary
Support program and facility staff by communicating member needs and scheduling updates

Qualification

Customer service experienceBasic computer proficiencyCommunication skillsInterpersonal skillsCPR certification

Required

Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Basic computer proficiency (Microsoft Office and membership software experience is a plus)
Reliable and punctual with strong attention to detail
Current CPR certification or willing to obtain (YMCA will train)

Preferred

Previous customer service experience

Benefits

Free individual YMCA membership with access to facilities and programs
Access to the retirement plan upon hire
Opportunities for growth and career development within the YMCA
Supportive and inclusive team environment
Paid training and CPR/First Aid certification, if needed

Company

Ocean Community YMCA

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Ocean Community YMCA strives to serve the community with valuable programs promoting healthy living for individuals, families, and children.
dateFounded in 1928
location
Wyoming, Rhode Island, USA
people-size201-500 employees
web-link
http://oceancommunityymca.org/

Funding

Current Stage
Growth Stage
Total Funding
$0.24M
Key Investors
Centreville BankThe Champlin Foundation
2023-07-31Grant· $0M
2020-12-02Grant· $0.24M

Leadership Team

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Sheila litty
Chief Operations Officer
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Recent News

Providence Business News
18 organizations receive $270K from Centreville Bank Charitable Foundation
2025-04-16
Westerly YMCA completes $800,000 renovation | Westerly | thewesterlysun.com
2024-03-05
Ocean Community YMCA celebrating 90 years of growth and life lessons
2024-02-18
Company data provided by crunchbase