Loss Prevention Customer Service Associate jobs in United States
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Sierra · 8 hours ago

Loss Prevention Customer Service Associate

positionLittleton, CO
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15.16/hr - $18.60/hr
date0+ years exp

Sierra, part of the TJX Companies, is a leading off-price retailer seeking a Loss Prevention Customer Service Associate. The role involves supporting loss prevention efforts, ensuring a positive customer shopping experience, and maintaining safety and security within the store.

E-CommerceMarketplaceRetail

Responsibilities

Maintains a proper and professional stance in the designated area at the front of the store
Act as a visual deterrent to prevent potential loss/dishonesty
Review and understand the Store Emergency Response Guide
Wear a complete Company approved uniform including a Body Worn Camera
Greet customers appropriately, demonstrate courtesy and respect
Establish and maintain a position at the front of the store or in a department
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
Observe and report any suspicious behavior or critical incidents to LP or store management
Perform a closing safety sweep of the store with a member of management
Adhere to all Company Policy and Procedure
Document required incidents in AIIM Case Management
Performs other duties as assigned

Qualification

Loss preventionCustomer serviceVerbal communicationWritten communicationRetail experienceSecurity experienceDecision makingInitiativeTime management

Required

Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience

Benefits

Associate discount
EAP
Smoking cessation
Bereavement
401(k) Associate contributions
Child care & cell phone discounts
Pet & legal insurance
Credit union
Referral bonuses
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long term disability
Paid parental leave
Paid holidays/vacation/sick
Auto/home insurance discounts
Scholarship program
Adoption assistance

Company

Sierra

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At Sierra, we’re pretty into the outside and want to help other people get out there, too.
dateFounded in 1986
location
Cheyenne, Wyoming, USA
people-size501-1000 employees
web-link
http://www.sierratradingpost.com/?showlocalization=True

Funding

Current Stage
Late Stage
Total Funding
unknown
2012-12-21Acquired

Leadership Team

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Teresa McNeely
HR Business Partner II
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Recent News

Bizjournals.com Feed (2025-11-12 15:43:17)
TJ Maxx affiliate store coming to Hoover shopping center
2026-01-07
Sierra opens at Jefferson Pointe
2024-03-09
TJ Maxx Sister Brand Sierra Eyes Continued Growth in Active, Outdoor
2024-03-09
Company data provided by crunchbase