Metropolitan Transportation Authority · 17 hours ago
Telecommunication Associate I-IV (Voice)
New York, NY
Full-time
Onsite
Entry, Mid, Senior Level
$59K/yr - $59K/yr
1+ years expThe Metropolitan Transportation Authority is seeking a Telecommunication Associate I-IV (Voice) to support the design, construction, deployment, operation, and maintenance of critical telecommunications systems across NYCT facilities. The role involves ensuring reliable communication networks, including emergency systems, radio infrastructure, public address systems, and fiber optic cabling, while also coordinating project activities and vendor relationships.
Transportation/Trucking/Railroad
Responsibilities
Support and oversee the design, construction, deployment, and maintenance of voice systems, including PBX/KSU systems, emergency phones, and public address systems (PA)
Support installation of fiber optics and structured cabling (CAT6) across communication rooms and field sites
Coordinate the installation and testing of radio systems (UHF/VHF), SCADA-linked communications cabinets, and intercom systems, including Help Point (HP), elevator and platform intercoms
Monitor SONET networks and other network infrastructure (e.g., PSLAN)
Coordinate preventive maintenance and repairs with vendors to minimize downtime across the radio systems, PA systems, and emergency communication systems
Lead telecommunications projects from planning through commissioning, ensuring alignment with MTA requirements
Facilitate Communications Kickoff Meetings with vendors and contractors to review project scope and milestones
Solicit and evaluate bids from vendors for large telecom projects, ensuring compliance with NYCT standards
Perform system acceptance testing and inspections to verify fiber optic and cabling installations
Participate in cross-disciplinary reviews to ensure the telecommunications infrastructure aligns with system-wide goals
Conduct regular evaluations and generate status reports on the performance of all telecom systems
Maintain detailed inventories of telecom equipment, including radios and fiber optic components
Track invoices and purchase orders related to telecommunication services and equipment
Prepare comprehensive reports on telecom project progress and system performance metrics
Act as a primary point of contact for telecom-related Contracts including in PA systems, radio systems, or intercom networks
Qualification
Required
One year of satisfactory, full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in voice telecommunications or a closely related electronics planning, electronics management, and/or electronics service environment
A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, mathematics, computer science, and/or planning and analysis of electronic systems; or related area
A four‐year high school diploma and certificates, badges, or technical education in telecommunications equivalent to 6 months of full-time training or 24 semester credits
Two years of experience as described in '1' above and a baccalaureate degree; or an associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, mathematics, computer science, and/or planning and analysis of electronic systems; or related area
A four-year high school diploma, plus certificates, badges, or technical education in telecommunications equivalent to 3 months of full-time training or 12 semester credits
A four-year high school diploma and three years of experience as described in '1' above
A satisfactory combination of education and/or experience equivalent to '1', '2' or '3' above
All candidates must have at least a four‐year high school diploma or its educational equivalent and at least one year of the experience described in '1' above
To be eligible for placement in Assignment Level IV individuals must have, after meeting the minimum requirements, at least two additional years of full-time experience as follows: As a Telecommunications Associate (Voice) Assignment Level I, II, and III working for the City of New York; or performing analytical, planning, operational, technical, and/or administrative duties in a voice telecommunication, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity
Preferred
Hands-on experience with voice communications systems, radio networks (UHF/VHF), PBX systems, and fiber optic infrastructure
Familiarity with public address systems, CCTV/Intercom (with LIDS), SONET networks, and COE (Connection Oriented Ethernet)
Experience managing complex telecommunications projects and working with vendors and MTA User Groups
Knowledge of SONET, PSLAN, and COE (Connection Oriented Ethernet) networks
Familiarity with emergency communication infrastructure, including Radio, emergency telephones, sound-powered telephones, 6-wire, EEBCS & TDS
Strong troubleshooting skills for telecom infrastructure
Excellent communication and reporting skills
Company
Metropolitan Transportation Authority
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Janno Lieber
Chair & CEO
Sam Tabikh, P.E.
Facilities Engineer and Projects CEO
Recent News
Crain's New York Business
2025-10-07
San Francisco Chronicle
2025-10-05
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