Okta for Developers · 1 day ago
AI Security and Customer Engagement Advisor
Syracuse-Auburn Area
Full-time
Onsite
Senior Level, Lead/Staff
$255K/yr - $383K/yr
10+ years expOkta is The World’s Identity Company, dedicated to providing secure access and automation in business security. The AI Security & Customer Engagement Advisor will serve as a senior technical leader, bridging customer AI vision with Okta’s AI Security offerings and overseeing technical leadership in sales and implementation.
Computer Software
Responsibilities
Lead the development of Lab/Demo assets and AI prototyping
Create "The Engine" for sales velocity by ensuring pricing strategies and technical execution are aligned with field reality
Develop reference architectures, whitepapers, and standardized POC guides
Create the "Backbone" of knowledge—centralized hubs and reporting dashboards—to scale AI expertise globally
Provide strategic guidance to SEs, TAMs, and Professional Services
Act as the feedback loop, funneling field insights back to Product to close technical gaps and ensure the solution fits complex customer environments
Represent Okta's AI strategy at conferences and analyst briefings while building alliances with cloud and AI partners to accelerate innovation
Act as the executive AI authority for Okta’s portfolio
Partner with the CPO, CISO, and Engineering to influence roadmaps with "AI-first" innovations and modular, repeatable solution patterns
Serve as a trusted advisor to CISOs and CIOs
Lead high-impact POCs to secure "The Win," and remain engaged through outcome mapping to ensure the technical delivery matches the initial vision
Identify technical upsell opportunities through successful usage
Partner with Post-Sales teams to develop runbooks and implementation guides that reduce manual effort and increase customer adoption
Qualification
Required
10+ years in identity, cybersecurity, AI, or Data Science
Experience driving technical customer success beyond the initial sale, including implementation, health monitoring, and expansion
Deep understanding of AI/ML technologies (anomaly detection, LLMs) and Agentic Frameworks (A2A, MCP, and relevant protocols)
Strong credibility with enterprise CISOs and boards, with a proven track record of shaping cybersecurity strategy
Ability to create repeatable playbooks and 'backbone' assets that allow a sales organization to scale
Prior experience as a CTO, Field CTO, or Distinguished Architect in a cybersecurity or SaaS company
Advanced degree in a technical or business-related field
Benefits
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)
Company
Okta for Developers
Resources for developers using Okta’s Identity services: Okta's Customer Identity Cloud (aka Auth0 by Okta or CIC) and Workforce Identity Cloud (WIC).
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase