Duke Energy Corporation · 17 hours ago
Senior IT Applications Analyst
Duke Energy Corporation is a leading energy company dedicated to making a difference in people's lives. They are seeking a Senior IT Applications Analyst who will manage work in application areas of specialization, providing support and solutions to complex issues with minimal supervision.
Clean EnergyEnergyHardwareHydroelectricOil and GasService Industry
Responsibilities
In Support Role: Monitors production operation of and maintain the availability of assigned applications. Involves reviewing and reacting to daily performance logs and providing 24X7 on call support. Responds to production emergencies (application down and logic errors) within the appropriate Service Level Agreement (SLA). Coordinates response for critical and high Incidents, System Disruption Events (SDEs), major events. Assists users, answers user questions and assists users with defining business processes as necessary
Leads troubleshooting for issues and implement fixes to assigned solutions. Is able to resolve complex issues that require significant freedom of action and sound judgement
Communicates appropriate information including downtimes, change management, status, issues, defects, etc. to users, IT management and any other necessary audience. Is able to present information on technically complex subjects in an understandable manner in both oral and written form. Recognizes appropriate times to provide this communication
Exhibits maturity, confidence and a proper level of assertiveness when needed. Effectively handles stress and frustration. Demonstrates the ability to absorb change and continue with positive results
Works with vendors to implement and/or support (broke-fix, defects, maintenance, patches, upgrades, service packages) applications and solutions
Utilizes waterfall and agile methodologies to develop and maintain applications. Works on projects as Subject Matter Experts (SMEs) and/or developer/Technical Lead. Provide knowledge and expertise gained from past experience
Coordinates and performs and performs routine maintenance for emergency patches, service packs and upgrades (software) for assigned application/project. Involves working with operations/DBAs. Updates documentation of Atrium Discovery and Dependency Mapping (ADDM), Einstein, etc
Utilizes appropriate Human Performance tools effectively in the course of activities, especially testing and implementation activities
Provides recommendations and assists in decision making at an application/integration system level
Researches and analyzes new technology
Designs modifications based on defined requirements and coordinates development efforts on maintained applications
Programs and directs other programmers in required programming languages, database SQL, report writing, ETL, etc. Assists with testing and migrating code through test regions. Ensures adherence to appropriate design, coding and source control standards. Leads design and code walk-thrus as a presenter or reviewer
Processes Change Requests and Quality Assurance (QA) documentation for project implementations and support changes
Qualification
Required
Bachelors degree in Computer Science or Other Related Degree
Minimum 4 years related work experience
In lieu of Bachelors degree(s) AND 4 year(s) related work experience listed above, High School/GED AND 8 year(s) related work experience
Preferred
Expert coding skills in 1 or more of Duke Energy standard languages
Demonstrated success in complex problem solving and an understanding of quality delivery
Demonstrated ability to work with others having differing priorities/views/goals than your own; to meet your goals
Understand and lead others in use of System Development Life Cycle (SDLC)
Effective communication skills
Experience with schema/database design, Enterprise Standards and Process Adherence
Four years coding/programming, trouble-shooting, problem-solving, logical design, SQL coding, Business Requirements analysis, vendor management, root cause analysis
Benefits
Competitive pay and benefits
Company
Duke Energy Corporation
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies.
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2023-04-04Post Ipo Debt· $1.5B
1978-01-13IPO
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