MED-EL · 4 hours ago
Product Manager II
Durham, NC
Full-time
Hybrid
Mid Level
3+ years expMED-EL Corporation is a global leader in hearing implant technology and research. The Product Manager II drives product strategy and execution for assigned product lines, ensuring alignment with business goals and customer needs, while leading cross-functional initiatives and monitoring product performance through key KPIs.
Health CareManufacturingMedicalMedical Device
Responsibilities
Lead cross-functional launch teams and guide US introduction of new products for assigned product lines
Implement company-wide go-to-market plans and coordinate launch execution, with consideration of patient kit configuration, operational and logistical readiness, packaging and product changes, pricing and warranty topics, internal and customer messaging and communication
Provide technical review and content support for marketing initiatives (website, digital, print) under guidance from senior Product Managers
Partner with the Marketing Coordinator to ensure appropriate inventory and timely fulfillment of demonstration kits and equipment
Maintain accurate representation of assigned product lines on the myMED-EL WebShop, including pricing, descriptions, availability, and product organization
Serve as a Marketing/Product Management liaison between Operations, Sales, Compliance, Education & Training, Finance, Clinical Research, and other internal teams
Maintain ongoing communication with MED-EL HQ Product Management; track product topics, follow up on issues, and maintain appropriate documentation
Coordinate item management between MED-EL US and MED-EL HQ, ensuring accurate item data and classification
Collect, synthesize, and communicate market feedback related to products, accessories, instruments, labeling, and packaging to MED-EL HQ
Lead development and revision of product order forms, product catalog, warranty flyers, and related documentation for assigned products or projects
Attend and/or present at customer conferences, meetings, and field visits (e.g., AAB, SAB, patient events, clinical site visits) to represent MED-EL products and gather feedback
Partner with Education & Training team to ensure appropriate training on assigned products and launch activities for internal teams and external stakeholders
Deliver Product Management/Marketing training during new employee orientation and other internal training sessions
Represent MED-EL US at global Product Management meetings (teleconference or face-to-face) as assigned
Assist with regulatory, labeling, and product transport topics in collaboration with relevant internal departments
Qualification
Required
Bachelor's degree in Audiology, Hearing Sciences, Biomedical Engineering, or a related field; equivalent combination of education and relevant work experience will also be considered
3+ years product management experience, preferably within the medical device industry
Required competency in Microsoft Office and desired competency in database software
Ability to communicate effectively verbally and in writing to customers, team members, corporate and outside regulatory entities
Ability to write clear, concise, practical policies and procedures
Ability to effectively train others in areas of expertise
Ability to effectively lead cross functional teams to achieve team goals
Required proficiency in project management
Ability to develop and nurture positive working relationships with multiple MED-EL departments
Solid understanding of product/product management activities or ability to apply experience to the product management duties required within MED-EL
Ability to successfully fulfill responsibilities with minimal supervision
Ability to complete assigned tasks in a timely manner, work efficiently to carry out tasks in assigned areas & assist others to achieve corporate goals
Ability to interact courteously and professionally during interactions with customers or the public at large while representing MED-EL
Ability to work cooperatively with other MED-EL staff, maintaining a courteous and professional demeanor
Ability to follow the latest guidelines set by the company for issues concerning patients and clinics and inter-office procedures
Located near – or willing to relocate to – Durham, NC
Preferred
Hearing implant experience and/or surgical support experience preferred
Analytical and/or data-driven experience is a value add
Benefits
Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
401k Match
Health Savings Account
Short term and long-term disability paid by the company.
Company paid life insurance with an option to purchase additional coverage.
FSA Dependent Care
Pet Insurance
Critical Illness
Accident Insurance
PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
Employee Assistance Program
Company
MED-EL
MED-EL is a hearing implant solution.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2026-01-11
Medical Xpress - latest medical and health news stories
2025-12-12
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