COURTS SINGAPORE · 16 hours ago
Information Systems Project Manager
Omaha, NE
Full-time
Onsite
Entry, Mid Level
$72K/yr - $118K/yr
2+ years expU.S. Courts is seeking an Information Systems Project Manager to lead and support IT initiatives that enhance court operations. The role involves managing IT projects, providing help desk support, and ensuring the effective adoption of new technologies within the court system.
E-CommerceElectronicsHome Appliances
No H1B
U.S. Citizen Only
Responsibilities
Lead the planning, execution, and completion of IT projects, including scope definition, scheduling, resource coordination, and stakeholder communication
Coordinate and oversee project teams, provide direction, guidance, and support to ensure goals are met. Oversee change management activities, including user readiness, communication, and training
Develop project documentation, including implementation plans, timelines, risk assessments, and post-project evaluations
Promote the use of technologies to support the mission of the court. Evaluate new software, hardware and software developed outside the court for use by the court. Assist in the evaluation and selection of new technologies, systems, and tools to meet business needs
Oversee user readiness activities related to new technologies and systems. Develop communication strategies, training materials, and transition plans to ensure smooth adoption with minimal disruption to court operations
Develop and maintain technical documentation, including system operating procedures, knowledge base articles, and end-user guides. Ensure documentation is accurate, current, and useful for both IT staff and end users
Provide daily help desk support to judges, chambers staff, and court personnel. Diagnose and resolve complex issues involving hardware, software, mobile devices, and network connectivity. Escalate unresolved issues as appropriate and ensure timely resolution to meet user needs
Configure, deploy, and maintain PCs, laptops, printers, and mobile devices. Install, upgrade, and maintain operating systems, application software, and network management tools. Ensure systems are secure, reliable, and compliant with court and federal IT security standards
Install, upgrade, and maintain software applications, operating systems, and network management tools. Ensure the security, reliability, and performance of local and remote networks
Identify user training needs and develop effective training programs, materials, and reference guides. Deliver classroom instruction, one-on-one instruction, and presentations for staff, management, and judges
Support staff adoption of new technologies by providing clear communication, training, and follow-up assistance. Assist users in optimizing their use of court applications by developing templates, macros, or custom tools where appropriate
Performs other duties as assigned
Qualification
Required
Must have two years of specialized experience
Strong organizational skills
Strong project management skills
Excellent customer service skills
Problem-solving skills
Ability to work independently and as part of a team
Preferred
A bachelor's degree in computer science or related field is preferred but not required
Basic understanding of audiovisual systems, networking concepts and basic server administration
Experience planning, coordinating, and providing systems training one-on-one, or in groups
Benefits
Health, dental, vision, life, and long-term care insurance
Health and dependent reimbursement accounts
Student loan forgiveness
Federal Employee Retirement System
Thrift Savings Plan with 5% match
Flexible work schedule
Telework
Paid annual and sick leave
Paid federal holidays
Parking
On-site fitness facility
Company
COURTS SINGAPORE
COURTS has been serving generations of families in Asia for more than four decades.
501-1000 employees
Funding
Current Stage
Late StageRecent News
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