State of Florida · 2 days ago
INFORMATION SPECIALIST II (WT: DEALER ASSISTANCE SPECIALIST) - 76005265
Jacksonville, FL
Full-time
Onsite
Mid Level
$35K/yr - $35K/yrThe Florida Department of Highway Safety and Motor Vehicles is seeking a motivated individual to serve as the Dealer Assistance Specialist for the Bureau of Dealer Services. This role involves providing information and guidance to licensed dealers and regional offices, as well as processing applications and documentation for dealer licenses and vehicle registrations.
Government Administration
Responsibilities
Providing information and guidance to licensed dealers, regional offices, tax collector office staff
Researching, reviewing and analyzing applications and documentation for the issuance of dealer licenses, revocations, cancellations, titling and registrations
Serving as the primary contact for dealer licensing matters related to independent, wholesale, salvage, auctions, used and new recreational vehicle dealers and mobile home dealers
Processing records requests from dealers, law offices, courts and the public
Processing title application transactions based on policies and procedure for the issuance of Florida titles and/or registrations
Reviewing the filing of consumer complaints and researching to compile pertinent information such as dealer inquiry, customer records and vehicle records to predetermine jurisdiction for further investigation
Performing administrative tasks, such as maintaining files, composing correspondence and preparing reports
Maintaining inventory of office supplies and using MyFloridaMarketPlace (MFMP) to purchase new supplies
Qualification
Required
Applicant responses to qualifying questions must be clearly stated within the employment history
Software systems, actual work experience, and years of employment must be clearly defined
The position requires the incumbent to have and maintain a valid driver's license in good standing
A driver's license history review will be conducted on all candidates in consideration for the position
Occasional day travel is required
This position requires occasional heavy lifting. Applicants must be willing and able to move and lift boxes weighing up to 25 pounds
Preferred
Experience using Microsoft Office Word and Excel
Experience dealing with customer complaints or inquiries and working with the general public in a business and/or professional office setting
Experience performing data entry and/or maintaining electronic databases
Experience composing, drafting or preparing written correspondence
Experience operating office equipment, to include a personal computer, copier, fax, multi-line telephone, printer and scanner
Individuals who are bi-lingual (ability to speak and read the Spanish language)
Benefits
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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