Danaher Corporation · 15 hours ago
Director, Americas Field Service
Indianapolis, Indiana, United States
Full-time
Hybrid
Director/Executive
$200K/yr - $260K/yr
10+ years expDanaher Corporation is a global leader in life sciences, diagnostics, and biotechnology, and they are seeking a Director for their Americas Field Service team. The role involves driving strategy and operational excellence across a large team, focusing on enhancing customer satisfaction and business growth through innovative service solutions.
BiotechnologyHealth CareHealth DiagnosticsLife ScienceMedical
Responsibilities
Serve as a member of the Beckman Coulter Life Sciences Global Service leadership team, contributing to overall Global Service strategy and executing for the Americas region
Act as a global thought partner to peers in Americas regional functions, including Sales, Marketing, R&D, and Operations to ensure service is integrated into product development, commercialization, and long-term customer value creation
Represent the service organization externally with customers, partners, and industry leaders
Lead and inspire a high-performing global team of >200 associates, cultivating a culture of engagement, accountability, and continuous improvement
Attract, develop, and retain exceptional talent at all levels, building leadership succession and capability pipelines
Foster inclusion, and collaboration across the region
Execute the Americas service strategy, ensuring alignment with growth objectives that expand revenue streams, accelerates adoption, and strengthens customer loyalty
Partner with product and commercial leaders to integrate service innovation into new product launches and lifecycle management
Lead District Services managers in deploying service growth strategies tailored to local markets
Drive operational performance through lean methodologies, continuous improvement, and rigorous deployment of DBS
Establish and monitor KPIs that measure customer satisfaction (NES, NPS), productivity, financial performance, and operational effectiveness
Ensure consistency of execution in regional service processes that align to global standards for quality and compliance
Champion change management across a complex, matrixed global organization
Qualification
Required
Bachelor's degree required; advanced degree strongly preferred
10+ years of senior service leadership experience in capital equipment or other technical service industries, with demonstrated P&L accountability
Proven track record leading large teams in matrixed environments
Experience driving operational discipline at scale
Expertise in lean, continuous improvement, and field execution excellence
Recognized as a leader who develops talent, builds succession, and holds teams to high performance standards
Preferred
Strategic Agility & Execution: Ability to translate Global Service strategy into measurable operational outcomes
Transformation Leadership: Skilled at driving change, building alignment, and creating momentum across the function
Customer-Centric Commercial Mindset: Understands how service drives growth, differentiation, and customer lifetime value
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
Company
Danaher Corporation
Danaher is a leading global life sciences and diagnostics innovator, committed to accelerating the power of science and technology to improve human health.
10001+ employees
H1B Sponsorship
Danaher Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (4)
2023 (3)
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1979-01-05IPO
Leadership Team
Rainer Blair
President & CEO
Thomas Joyce
President & CEO
Recent News
Mobihealthnews
2026-01-16
2026-01-14
Company data provided by crunchbase