Glacier Hills Senior Living Community · 3 days ago
Receptionist (Per Diem)
Glacier Hills Senior Living Community is an exceptional 55-plus active adult independent living community and retirement community located on a scenic hilltop in Holyoke, Massachusetts. They are seeking a Receptionist to perform various secretarial functions, ensuring customer satisfaction and maintaining confidentiality while interacting with residents and visitors.
Health CareHospitalNursing and Residential CareResidential
Responsibilities
Answers all incoming phone calls by the third ring clearly and concisely identifying the facility. Routes call to proper person, paging appropriately or taking message
Ensures customer satisfaction by greeting and directing visitors in a polite, helpful manner. Demonstrates respect and regard for all residents, families and co-workers to ensure a professional, responsive and courteous environment
Sorts and directs mail and deliveries in a timely fashion to proper person or department; performs various secretarial duties
Maintains complete confidentiality in respect to resident and facility business
Maintains high standard of employee conduct in accordance with Federal, State, Local and THSC standards
Follows all safety, security, infection control and hazardous materials policies and procedures; performs all tasks to assure resident and personal safety and the protection of co-worker and facility property
Must follow emergency protocols as the first responder to safety/resident/building events as first line staff/first contact
Qualification
Required
Must be able to read, write, converse in English; demonstrate ease with multi-task assignments
Must have sufficient maturity, social and computer skills as acquired by a high school diploma or equivalency
Must have current, valid driver's license
Attends all mandatory SPHS yearly inservices on resident rights/safety/right to know/Bloodbourne pathogens according to DPH regulations
Attends CSR inservices on a quarterly basis and other training as needed
Company
Glacier Hills Senior Living Community
Glacier Hills Senior Living is a serene 34-acre campus that offers a true Life Care retirement community, focuses on an awesome lifestyle.
Funding
Current Stage
Late StageCompany data provided by crunchbase