TEKsystems · 4 hours ago
Telecommunications Analyst III
Madison, WI
Contract
Hybrid
Entry, Mid Level
$30/hr - $32/hr
2+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Telecommunications Analyst III to provide technical assistance in telecommunications infrastructure management, deployment, and maintenance, requiring knowledge of networking and various telecom technologies.
Information Technology
No H1B
Responsibilities
Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance
Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smart phones (iOS), VoIP, and PBX telecom systems
Must be able to work independently or as part of a team
In-state, day travel in State-owned vehicles is expected
Occasional long hours are possible, but limited
This is a 100% remote position with office visits as needed
The DOC Telecom Group Manages Cisco infrastructure and endpoints, Mitel VoIP PBX and ACD, Telecommunication Company management, Smart phone support, Airwatch, Apple Business Management, Video conferencing account management
This position will have minimal travel but it may be necessary for some projects. No overnight travel expected
Qualification
Required
Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
Working knowledge of Networking concepts
Experience with Cisco phones and infrastructure
Video Conferencing infrastructure and endpoints management
Unified Communications Systems (Webex, PBX, ACD, etc)
Mobile device support and Management
Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc)
Ability to work independently but in a team environment
Able to meet deadlines
Punctual
Ability to multi-task and balance their work day
Ability to troubleshoot complex problems and determine a solution
Airwatch, Iphone, Intune
Great communication and customer service skills
2 – 5 Years of experience
Preferred
Cisco
Mitel
Zoom
AirWatch
Apple Business Management
Microsoft
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
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