NEOGOV · 6 hours ago
Telecommunications Administrator
Dauphin County, PA
Full-time
Hybrid
Mid, Senior Level
$77K/yr - $117K/yr
4+ years expNEOGOV is seeking a Telecommunications Administrator to enhance the communication infrastructure for the Pennsylvania Emergency Management Agency. This role involves managing the deployment of Next Generation 911 Call Handling Equipment Solutions and ensuring technology aligns with the needs of emergency service teams.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Manage and facilitate the deployment of a multi-vendor statewide Next Generation 911 Call Handling Equipment Solutions
Evaluate and approve vendor plans related to implementation, migration, training, and maintenance
Ensure a smooth integration of the intricate NG911 CHE services, NG911 core technologies, and the emergency services internet protocol network (ESInet)
Act as the subject matter expert for NG911 CHE, offering support to county public safety answering points (PSAPs) during the transition
Develop policies, procedures, and regulations to ensure that future NG911 technology initiatives are in line with the statewide CHE solutions
Oversee the management of the NG911 services contract
Qualification
Required
Four years of technical experience in the operation and maintenance of a Local Area Network (LAN) that included one year of responsibility for installing, updating, and maintaining a network operating system and one year of experience supporting the hardware and software that provides connectivity with other networks and/or platforms; or
Five years of voice or data telecommunications experience that included: two years of system design or configuration, one year of supervisory responsibility; and two years of general telecommunications experience that involved: technical management of systems for commercial or governmental applications or technical work in the acquisition, installation, repair, or maintenance of commercial or governmental systems; or
One year as a Telecommunications Specialist 2 or a Telecommunications Supervisor (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Two years of technical experience in the operation and maintenance of a Local Area Network (LAN) that included one year of responsibility for installing, updating, and maintaining a network operating system and one year of experience supporting the hardware and software that provides connectivity with other networks and/or platforms; and an Associate's Degree in Microcomputer Technology, or other closely related field
Post high school training in telecommunications technology; data communications; or electronics with emphasis in telecommunications technology or closely related field may be substituted for the general telecommunications experience on a year-for-year basis to a maximum of two years
You must meet the PA residency requirement
You must be able to perform essential job functions
Benefits
FREE on-site parking
Multiple health plans so our employees can choose what works best for themselves and their families
Comprehensive benefits package includes health coverage, vision, dental, and wellness programs
Competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options
Generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays
Flexible work schedules and work-from-home opportunities
Opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving
Special employee-only discounts and rates on a variety of services and memberships
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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