JCPenney · 20 hours ago
Home Commission Associate - Crossroads Ctr
St Cloud, MN
Part-time
Onsite
New Grad, Entry Level
$12/hr - $12/hrJCPenney is the shopping destination for diverse, working American families. As a commission associate in the home department, you will drive customer service and sales growth by utilizing product knowledge and engaging with customers to meet their needs.
E-CommerceFashionRetail
Responsibilities
Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers
General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor‐provided training and skill practice
Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance
Drives Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Builds Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency
Qualification
Required
Accountable for driving customer service to achieve profitable sales growth
In-depth product knowledge and passion for service to build clientele and drive sales
Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service
Informs customers of key product attributes to generate interest and build clientele
Covers care/protection plans and suggests additional products to customers
Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities
Completes pricing and signing processes in specialty businesses
Stays up to date with new trends and styles through industry publications and communications
Participates in ongoing technical skills development through company and/or vendor‐provided training and skill practice
Consistently meets established performance standards including shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance
Solves problems and makes smart decisions that drive sales, profit, or customer service
Executes work efficiently and effectively
Inspires strong performance in yourself and others
Provides great customer service
Cooperates and builds positive, inclusive, and respectful relationships
Takes accountability for actions and outcomes
Proactively finds ways to improve the customer experience
Shows the confidence and courage to do what is right
Acts with energy and urgency
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Eight paid holidays during the calendar year
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
Founded in 1902
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Global Cosmetics News
2026-01-20
Home Textiles Today
2026-01-17
Business Wire
2026-01-16
Company data provided by crunchbase