Live Nation Entertainment · 1 day ago
LN Venues, Backstage Experience Manager (North Island Credit Union Amphitheatre)
Chula Vista, CA
Full-time
Onsite
Mid, Senior Level
$60K/yr - $75K/yr
2+ years expLive Nation Entertainment is the world’s leading live entertainment company, and they are seeking a Backstage Experience Manager to oversee backstage hospitality operations and enhance artist satisfaction. The role includes managing budgets, collaborating with catering teams, and maintaining high standards for guest comfort during events.
ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
Responsibilities
Partner with the Venue General Manager to administer Live Nation and venue programs supporting local production and touring teams, ensuring alignment with overall venue goals
Lead backstage hospitality operations, including artist arrivals, dressing room assignments, and ongoing support throughout the event. Monitor and maintain high standards for cleanliness, organization, and guest comfort
Collaborate with backstage catering teams to ensure artist rider requirements are met and the culinary experience exceeds expectations. Oversee laundry, towel service, and dressing room readiness
Act as the backstage brand ambassador, modeling the venue’s service culture and participating in sustainability initiatives such as resource conservation, waste reduction, and recycling programs
Conduct pre- and post-show walkthroughs, prepare backstage areas for artists and crews, and document any damages or maintenance needs. Oversee dressing room and bus stock, as well as after-show meal coordination
Manage applicable backstage program budgets with the GM and Production Managers, including processing vendor invoices and tracking expenditures
Maintain metrics and historical data on tours, artist preferences, and backstage program performance. Produce post-event service recaps and analyze reports to identify opportunities for improvement
Work closely with Production Managers, Artist Services teams, and Live Nation tour representatives to advance show logistics, enhance artist satisfaction, and create memorable hospitality experiences, including special celebrations or unique requests
Research best practices, develop new initiatives, and implement programs to increase engagement, streamline operations, and elevate the overall artist and crew experience
Qualification
Required
Must be able to maintain composure around high profile artists/guests and work in an often hectic and loud environment
Must have strong organizational, time management and multi-tasking skills
Proficient computer skills required including the ability to use the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Possess a positive outlook, strong communication skills and the ability to engage others
Must possess strong problem-solving skills and demonstrated experience finding creative solutions
1 years' plus of backstage/production/hospitality experience
2-3 years' plus of work experience in a comparable role
1-2 years' plus of leadership experience
Has a natural interest in helping others and a heart for service
Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment
Must be able to lift 30 lbs. using proper lifting techniques
Preferred
Bachelor's degree in Hospitality, Communications, Marketing, Business, Human Resources, or something comparable preferred
Public speaking or meeting facilitation skills is a plus
Benefits
Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match
Company
Live Nation Entertainment
Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.
Founded in 1996Beverly Hills, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.72BKey Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M
Leadership Team
Chris Loll
Chief Operating Officer, Media & Sponsorship
Kevin Chernett
Executive Vice President Global Content Distribution & Innovation
Recent News
2026-01-24
Digital Music News
2026-01-24
2026-01-23
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