W3Global · 5 days ago
Design Options Coordinator
W3Global is seeking a dedicated Options Coordinator to assist homeowners in selecting features and upgrades for their new homes. The role involves managing documentation for construction commencement and serving as a liaison between homeowners, sales, construction, and trade partners throughout the options process.
ConsultingRecruitingStaffing Agency
Responsibilities
Facilitate and assist homeowners with the selection of standard features and available upgrades
Schedule and confirm all option/color selection appointments; retrieve necessary information from sales to prepare a color selection file for each homeowner
Coordinate pool appointments with subcontractors, ensuring all required information is provided
Provide homeowners with an options book outlining required selections
Escort homeowners through the model home, explaining standard features and upgrades. If a model home is not available, facilitate the appointment in the Design Center using blueprints to review available options
Enter homeowner selections into the system to create a draft of their selections; ensure the homeowner has confirmed that the draft is accurate
Prepare and organize all documentation related to options selections, obtaining necessary signatures and initials
Collect Option Payments, Change Fees, and any outstanding deposits due on the contract, including payments requiring cashier's checks
Prepare, complete, and distribute all paperwork related to the Options Process in a timely manner, including reconciliation sheets, permit order forms, monotony code worksheets, commence package checklists, option review checklists, and production reports. Include all required backup, such as copies of letters and emails sent to homeowners, in the homeowner's contract file
Follow up with homeowners on missing or unclear selections; ensure changes are documented and approved promptly
Address and resolve any questions or clarifications that arise during the construction process in a timely manner
Perform other related duties as assigned by management
Qualification
Required
High school diploma required
Minimum one year of experience in the new home building industry assisting homeowners with color and options selections
Basic construction knowledge required
Strong time management skills; able to manage tasks efficiently, meet deadlines, and follow up as needed
Excellent problem-solving skills to identify discrepancies and take initiative to research and correct issues
Detail-oriented with strong planning and organizational abilities to multi-task and prioritize effectively
Adaptable and able to thrive in a fast-paced environment
Strong verbal and written communication skills; able to keep all parties continuously updated
Team-oriented with excellent interpersonal skills; maintains a professional, confident, and personable attitude
Intermediate proficiency in Microsoft Word, Excel, and PowerPoint
Must be able to occasionally lift, carry, and transfer materials weighing up to approximately 25 pounds, including sample boards, tiles, ad packages, as required by daily operations
Must be able to bend, reach, and perform light physical tasks as needed
Ability to work evenings and weekends as required
Preferred
bachelor's degree preferred
a flair for design preferred