Technical Support Specialist jobs in United States
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TEKsystems · 10 hours ago

Technical Support Specialist

positionWest Bend, WI
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$24.90/hr - $24.90/hr

TEKsystems is a leading provider of business and technology services, and they are seeking a Technical Support Specialist to join their team. The role involves providing desktop support, assisting with onboarding/offboarding, and handling escalations from the tier 1 helpdesk team, primarily on-site in West Bend, WI.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Taking escalations from the tier 1 helpdesk team
Assisting with onboarding/offboarding
Using active directory
Working with other teams including the NOC & user administration team
Providing on-site white glove support
Resolving some tickets remotely
Handling hardware support responsibilities

Qualification

Technical supportActive directoryWindows 10TroubleshootingOffice 365ServicenowDesktopHelp deskHardwareImagingAzure Virtual DesktopTelephonyAutomationPowershellPrinter support

Required

Desktop
Windows 10
Troubleshooting
Active directory
Help desk
Windows
Hardware
Technical support
Imaging
Office 365
Servicenow
Support
Customer service
intune

Preferred

Azure Virtual Desktop Experience
Telephony experience
Automation experience
Powershell
Imaging
Hardware support
Printer support

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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