Jobs via Dice · 13 hours ago
Site Reliability Engineer (Genetec)
Englewood Cliffs, NJ
Full-time
Onsite
Mid Level
$65/hr - $75/hr
3+ years expSTAND 8 is a company providing end-to-end IT solutions to enterprise partners across the United States. They are seeking an experienced Site Reliability Engineer (Genetec) to support a global Media & Entertainment client, focusing on system performance, security, and integration with third-party solutions.
Computer Software
Responsibilities
Conduct regular system checks to ensure optimal performance, including verifying communication links
Monitor and support the Genetec unified system, managing access control systems such as readers, panels, turnstiles, and other I/O devices, as well as video surveillance systems including cameras, LPR, and video analytics modules
Perform initial diagnostic troubleshooting to identify and resolve simple network and system issues, escalating as necessary
Uphold high standards and best practices, including testing, documentation, process application, and solution deployment
Generate monthly metrics reports to track system availability and firmware status
Maintain integrations with third-party solutions using restful API, IIS, and SQL querying for reporting modules
Handle initial escalations from system failures and coordinate with third parties as needed
Support and monitor facility systems such as Continuum, ScheduAll (resource/asset scheduling), EOMS (asset management), EPMS (Electric Power Monitoring System), and TripShot (Shuttle service portal)
Participate in system upgrades and patching activities
Provide support during major incidents and outages as required
Collaborate with other engineering teams to integrate new tools and automate existing applications
Interface with various Technology organization teams, including cyber, networking, firewall, Wintel, database, and data warehouse teams
Manage access control and video devices for multiple campuses, both domestic and international
Partner with Security Engineering team for system knowledge transfer
Oversee vendor management
Monitor and support Global Risk and Incident response applications and mass communication systems
Qualification
Required
Minimum of 3 years' experience with Genetec systems V5.11+ and knowledge of high availability enterprise architectural designs
At least 3 years' experience designing scalable and reliable enterprise solutions, considering multi-tier software architectures, networking, and security
3+ years of experience in managing and maintaining facility management systems
System administration experience with Windows and Linux
Effective communication skills, both written and verbal, with stakeholders and engineers
Experience with change management methodologies
Proficiency with identity access systems
Strong problem-solving abilities
Ability to work within a fast-paced agile process
Ability to build effective cross-functional relationships to deliver enterprise-wide solutions
Self-starter, results-oriented
Experience creating network and system diagrams for both established and new proposed deployments
Familiarity with third-party systems and custom applications
Provide system support during business hours and after hours on an on-call basis
Preferred
Current and active Genetec Enterprise certifications
Fundamental understanding of Networking (Network+ or CCNA)
2+ years' experience with cloud-based infrastructure and platform services (Azure, AWS) preferred
3+ years of experience in developing, deploying, and operating facility management systems
3+ years of experience in support of Global Risk and response systems
Experience with network protocols such as TCP/IP, SNMP, Modbus, and BACnet
Ability to read and interpret drawings, wiring diagrams, and device data sheets
Experience with automation and motivation around leveraging tools
Benefits
Medical coverage and Health Savings Account (HSA) through Anthem
Dental/Vision/Various Ancillary coverages through Unum
401(k) retirement savings plan
Company-paid Employee Assistance Program (EAP)
Discount programs through ADP WorkforceNow
Company
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Funding
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