Home Commission Associate - North East Mall jobs in United States
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Eddie Bauer · 17 hours ago

Home Commission Associate - North East Mall

Eddie Bauer is a company focused on providing quality products and services to diverse American families. The Home Commission Associate role involves driving customer service and sales growth in the home department by leveraging product knowledge and building client relationships.

ApparelCustomer ServiceFashionLifestyle

Responsibilities

Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers
General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor‐provided training and skill practice
Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance
Drives Results - Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Builds Ownership - Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes
Drives Intensity - Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency

Qualification

Customer ServiceSales SkillsProduct KnowledgeProblem SolvingTeam Collaboration

Required

In-depth product knowledge and passion for service
Ability to engage customers in a friendly manner
Ability to determine customer needs and help make decisions about products or services
Knowledge of key product attributes to generate interest
Participation in inventory processes
Completion of pricing and signing processes in specialty businesses
Staying up to date with new trends and styles through industry publications and communications
Participation in ongoing technical skills development through company and/or vendor‐provided training
Consistently meeting established performance standards including shrink and safety initiatives
Ability to solve problems and make smart decisions that drive sales, profit, or customer service
Ability to execute work efficiently and effectively
Inspiring strong performance in oneself and others
Providing great customer service
Cooperating and building positive, inclusive, and respectful relationships
Taking accountability for actions and outcomes
Proactively finding ways to improve the customer experience
Showing confidence and courage to do what is right
Acting with energy and urgency

Benefits

Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Eight paid holidays during the calendar year

Company

Eddie Bauer

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Eddie Bauer offers premium-quality clothing, accessories, and gear for men and women that complement today's modern outdoor lifestyle.

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-05-07Acquired

Leadership Team

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Tim Bantle
Chief Executive Officer
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Carey Massey
Sr Manager D2C Operations
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Company data provided by crunchbase