Okta · 3 hours ago
AI Security and Customer Engagement Advisor
Okta is The World’s Identity Company, dedicated to providing secure access and authentication solutions. The AI Security & Customer Engagement Advisor will serve as a senior technical leader, responsible for bridging customer AI vision with Okta’s security offerings while overseeing sales and implementation for AI products.
CRMEnterprise SoftwareIdentity ManagementIT InfrastructureManagement Information SystemsSoftwareWeb Development
Responsibilities
Lead the development of Lab/Demo assets and AI prototyping
Create "The Engine" for sales velocity by ensuring pricing strategies and technical execution are aligned with field reality
Develop reference architectures, whitepapers, and standardized POC guides
Create the "Backbone" of knowledge—centralized hubs and reporting dashboards—to scale AI expertise globally
Provide strategic guidance to SEs, TAMs, and Professional Services
Act as the feedback loop, funneling field insights back to Product to close technical gaps and ensure the solution fits complex customer environments
Represent Okta's AI strategy at conferences and analyst briefings while building alliances with cloud and AI partners to accelerate innovation
Act as the executive AI authority for Okta’s portfolio
Partner with the CPO, CISO, and Engineering to influence roadmaps with "AI-first" innovations and modular, repeatable solution patterns
Serve as a trusted advisor to CISOs and CIOs
Lead high-impact POCs to secure "The Win," and remain engaged through outcome mapping to ensure the technical delivery matches the initial vision
Identify technical upsell opportunities through successful usage
Partner with Post-Sales teams to develop runbooks and implementation guides that reduce manual effort and increase customer adoption
Qualification
Required
10+ years in identity, cybersecurity, AI, or Data Science
Experience driving technical customer success beyond the initial sale, including implementation, health monitoring, and expansion
Deep understanding of AI/ML technologies (anomaly detection, LLMs) and Agentic Frameworks (A2A, MCP, and relevant protocols)
Strong credibility with enterprise CISOs and boards, with a proven track record of shaping cybersecurity strategy
Ability to create repeatable playbooks and 'backbone' assets that allow a sales organization to scale
Prior experience as a CTO, Field CTO, or Distinguished Architect in a cybersecurity or SaaS company
Advanced degree in a technical or business-related field
Benefits
Health, dental and vision insurance
401(k)
Flexible spending account
Paid leave (including PTO and parental leave)
Company
Okta
Okta is a management platform that secures critical resources from cloud to ground for workforce and customers.
H1B Sponsorship
Okta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (117)
2024 (133)
2023 (108)
2022 (201)
2021 (142)
2020 (120)
Funding
Current Stage
Public CompanyTotal Funding
$1.23BKey Investors
Sequoia CapitalAndreessen Horowitz
2020-06-08Post Ipo Equity· $1B
2017-04-06IPO
2017-03-30Secondary Market
Recent News
2026-01-18
BiometricUpdate.com
2026-01-16
Company data provided by crunchbase