Tates Rents Inc · 1 day ago
Rental Consultant
Tates Rents Inc is an employee-owned business serving Idaho since 1946. They are seeking a Rental Consultant who will create a safe and enjoyable renting experience for customers while managing equipment and customer service tasks.
Consumer Services
Responsibilities
Work every day to create a safer environment for customers and coworkers by making safety a number one priority. Attend safety training when requested and be aware of all situations, even when it does not directly affect you
Exceed customer expectations and make every step of the customer’s renting experience easy and enjoyable. This may include but is not limited to, taking orders by phone, preparing contracts, collecting payment, explaining equipment operation and safety features and loading equipment
Understand and be willing to continually learn about rental equipment in order to recommend the correct equipment and assist customers. Complete monthly online training to advance knowledge of equipment and safety
Maintain a high level of organization to update contracts, call overdue list daily, keep shelves stocked, and compute charges based on rental
Clean, service, and check fluid levels and perform minor repairs on equipment
Greet customers promptly as they enter the store, resolve customer problems, fill propane tanks and keep showroom clean
Perform other duties as requested
Qualification
Required
Must possess sales and customer service skills
Must be able to provide, understand and complete written and verbal instructions
Maintain a cooperative relationship with co-workers
Must be able to maintain a high degree of patience
Must maintain a professional appearance
Must be able to use mathematics to solve problems
Must be able to speak English clearly and write legibly. Ability to speak another language is a plus
Must pass a company drug screen
Must have a valid driver's license (21 years of age or over for driving positions)
Preferred
A high school diploma or GED is preferred but not required
Benefits
Qualify for top notch health benefits, including medical, dental and vision
Opportunity for Company ownership, we're employee owned
Qualify for 401K benefits with generous dollar for dollar matching up to 4% of your compensation.
Potential for monthly bonuses based on company performance. (Available after one year of continuous employment)
Up to $1500/year for continued education
Uniforms provided
Use rental equipment upon availability and approval
Five paid holidays and ability to earn additional paid time off
Two weeks of paid parental leave