Snap Inc. · 2 hours ago
Head of Hardware Product Quality – Spectacles, Level 7
Los Angeles, CA
Full-time
Onsite
Director/Executive
$276K/yr - $414K/yr
14+ years expSnap Inc. is a technology company focused on enhancing communication through innovative products such as Snapchat and Spectacles. They are seeking a Head of Hardware Product Quality to oversee product quality for their next-generation Augmented Reality glasses, ensuring high standards throughout the product lifecycle and collaborating with cross-functional teams.
Computer Software
Responsibilities
Product Quality Leadership: Own and drive product quality across the entire lifecycle of Spectacles, including design, prototype, manufacturing, and post-launch performance
Manufacturing & Supplier Quality: Establish and monitor quality assurance programs for both internal and outsourced manufacturing. Ensure that both in-house production and external suppliers meet the quality standards and delivery timelines
Customer Quality & Satisfaction: Implement a feedback loop to capture and analyze customer quality metrics, ensuring any quality issues are proactively addressed and solutions are implemented rapidly
Cross-functional Collaboration: Work closely with product design, engineering, operations, supply chain, and R&D teams to ensure a seamless integration of hardware and software through a continuous improvement of quality
Global Operations: Lead and coordinate with teams spread across multiple continents and manufacturing facilities to ensure consistency in quality management practices and deliverables across all regions
Continuous Improvement: Champion a culture of continuous improvement across manufacturing and quality systems, leveraging data analytics to drive decision-making and improve overall product performance and customer satisfaction
Strategic Leadership: Develop and execute a comprehensive quality strategy for the Spectacles AR product, balancing short-term priorities with long-term objectives while maintaining alignment with the company’s vision and goals
Compliance & Risk Management: Ensure compliance with industry regulations and quality standards, while proactively identifying potential risks in product design, production, and customer experience
Qualification
Required
Bachelor's degree in Engineering, or related field
14+ years of professional experience in a senior leadership role within a global, matrix-managed company with manufacturing operations across multiple continents
Proven expertise in hardware product quality management in a consumer electronics environment, with specific experience in complex product integrations (e.g., optics, displays, and compute systems)
Strong background in managing both internal manufacturing (with a focus on critical component production) and working with outsourced manufacturing partners
Deep understanding of global supply chains, manufacturing processes, and product quality standards, with the ability to lead diverse teams across multiple regions
Expertise in customer-facing quality metrics, with a strong customer-centric approach to product quality
Ability to thrive in a fast-paced, innovative environment and lead through ambiguity while maintaining focus on results
Ability to travel including domestic and international
Preferred
Direct experience in the consumer electronics industry, ideally in the AR/VR or wearable technology sectors
Experience with optics and display technologies, particularly as they relate to augmented reality systems
Fluency in managing multi-site, multi-continent operations and leading cross-functional global teams
Post-graduate qualifications preferred
Benefits
Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let you share in Snap’s long-term success
Company
Snap Inc.
Snap is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate.
5001-10000 employees
H1B Sponsorship
Snap Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (394)
2024 (366)
2023 (332)
2022 (356)
2021 (318)
2020 (237)
Funding
Current Stage
Late StageLeadership Team
Derek Andersen
Chief Financial Officer
Edesa Betkolia
CFO Operations Lead
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