University of Missouri Health Care · 9 hours ago
Manager, Financial Counseling
Columbia, MO
Full-time
Onsite
Senior Level
$68K/yr - $111K/yr
5+ years expUniversity of Missouri Health Care is looking for a bold, mission-driven leader to oversee financial counseling operations. The role involves managing compliance with regulations, improving financial assistance processes, and leading a team to support uninsured and underinsured patients.
Health CareHospitalMedical
Responsibilities
Implement and oversee federal and state regulations, laws, and initiatives specific but not included in price transparency, consumerism, and Medicaid expansion efforts
Manage department to achieve industry and organizational Revenue Cycle Key Performance Metrics
Not limited to preservice collections, Medicaid conversion rate, and good faith estimate compliance
Includes root causes and implementing action plans when necessary in addition to staying abreast of revenue cycle industry trends and governmental policy changes
Oversee the financial assistance application process for the health system
Serve as a liaison and educator to MU Health Care faculty, staff, and patients on all available financial assistance programs, state and federal initiatives, and policies
Represent MU Health Care by serving as the contact for the State of Missouri Family Support Division and operationalizing on the partnership agreements in place
Oversee any partners, vendors, and systems utilized in the performance of achieving goals for the uninsured or underinsured population of patients
Measure and track staff productivity and accuracy rates through metrics and department scorecards
Recruit, onboard, and develop staff
Guide, coach, and mentor them to achieve a high degree of accuracy and professionalism
Actively manage department budget with the assistance of the Director of Financial Counseling
Monitor department activities and metrics to ensure compliance with the requirements of all regulatory agencies
Oversee the efficacy and operational streamlining of vendor systems used in the environment to achieve expected outcomes
Regularly round and seek feedback from stakeholders impacted by the financial counseling department
Actively participate with direct reports on employee engagement and in succession planning and developing career advancement
Manage the development, coordination, and maintenance of daily staffing schedules to ensure the appropriate level of coverage and continuity of care
Monitor and oversee time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely approval for payroll purposes
May complete unit/department specific duties as outlined in department documents
Qualification
Required
Bachelor's degree in accounting, finance, public policy, computer related, or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired
Five (5) years of experience in health care
Two (2) years leadership experience in health care
Preferred
Master's degree in business or related field
Four (4) years of leadership experience
Additional license/certification requirements as determined by the hiring department
Benefits
Health, vision and dental insurance coverage starting day one
Generous paid leave and paid time off, including nine holidays
Multiple retirement options, including 100% matching up to 8% and full vesting in three years
Tuition assistance for employees (75%) and immediate family members (50%)
Discounts on cell phone plans, rental cars, gyms, hotels and more
Company
University of Missouri Health Care
As part of the state’s premier academic medical center, University of Missouri Health Care offers a full spectrum of care, ranging from primary care to highly specialized, multidisciplinary treatment for patients with the most severe illnesses and injuries.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Missouri Department of Economic Development
2023-04-03Grant
Leadership Team
Ric Ransom
Chief Executive Officer
Dustin Thomas
Chief Financial Officer
Recent News
News-Medical.Net
2025-12-19
Press Telegram
2025-11-14
2025-09-12
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