Cynet Systems · 2 weeks ago
IT Technologist
Indianapolis, IN
Full-time
Onsite
Mid, Senior LevelCynet Systems is a company focused on technology solutions, and they are seeking an IT Technologist to enhance their Learning and Development automation processes. The role involves designing and implementing automated workflows, maintaining reporting systems, and collaborating with various teams to optimize learning operations.
EmploymentRecruitingStaffing Agency
Responsibilities
Deliver and maintain the systems are so business operations run optimally
Builds foundational skills required to serve in Systems Engineer, Technology Integrator, and Architect roles
Supports and/or contributes to the design, development, and delivery of end user training and/or procedures
Assures technology work adhere to company and regulatory policies
Assures technology standard methodologies include use of feedback and monitoring to improve the state of control of delivered solutions
Uses standardized processes for requirements definition, analysis, design, construct, and test activities. Modifies existing systems or integrates packaged systems with existing infrastructure to meet business requirements
May perform database administration work. Mentors others on the Technologist role
Resolves incidents (Trouble Tickets) and change requests (CRs) within committed service levels
Collects relevant information required to resolve incidents raised by business partners or system users. Solves problems while showing good judgment
Ensures information assets are protected from malicious content and access to information is restricted to authorized personnel only
Qualification
Required
Bachelor's degree or higher in technology management, information systems, computer science, learning technology, instructional design, performance technology, or related programs
Demonstrated expertise in automation workflow and dashboard tools such as Power Automate, Flow and Power BI
Expertise with DAX programing language for PowerBI dashboards
Expertise with Smartsheet or other Project Management Software
Driven person wanting to improve organizational outcomes
Self-starter who has a passion for technology, learning, data analysis, and continual improvement
Effective problem-solving skills to evaluate and resolve business and organizational problems
Demonstrated ability in communication, conflict resolution, using good judgment, and managing complexity
Demonstrated ability to effectively work in a collaborative environment and build trust with internal and external business partners
Demonstrated ability to scope and lead projects
Expertise with learning management systems, server content management, and learning content delivery tools
Preferred
M.S. degree in Technology Management, Computer Science, Instructional Systems Technology, Adult Learning, or related experience/education
Human Performance Improvement (HPI) Certification
Experience managing technology projects for a global audience
Experience working with AI technologies
Working knowledge of and/or experience in a regulated environment
Demonstrated success influencing without authority
Instructional Design knowledge with the ability to develop learning solutions
Knowledge of tools such as Articulate 360, Camtasia, WalkMe, Office365, Microsoft Copilot, Bing Enterprise Chat
Programming knowledge such as JavaScript, JSON, or MySQL
Experience with machine learning or large language models
Company
Cynet Systems
Headquartered in Washington DC Metro Area, Cynet Systems is a top talent supplier for companies across North America.
Founded in 2010
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashwani (Ash) M.
Partner and Co-CEO
Nikhil "Nick" Budhiraja
Founder / Co-CEO
Company data provided by crunchbase