Teen Feed · 1 day ago
Volunteer Services Manager
Seattle, WA
Full-time
Hybrid
Entry, Mid Level
$62K/yr - $62K/yr
2+ years expTeen Feed is seeking a Volunteer Services Manager to nurture their vital volunteer community. This role involves leading volunteer recruitment, scheduling, and management while serving on the leadership team and representing volunteer voices in strategic planning.
Non-profit Organizations
Hiring Manager
Jordan Van Hoozer
Responsibilities
You’ll author, maintain, and carry forward all volunteer schedules (internal & external), recruiting for volunteers on a rolling basis to maintain volunteer schedule coverage
You’ll serve as the primary staff liaison for all volunteers (and their digital paperwork), with an emphasis on logistical digital correspondence & cross-program volunteer onboarding, training, communication, and retention
You will directly supervise the Kitchen Coordinator (KC) & Volunteer Services Support (VSS) staff members, who coordinate kitchen program logistics (KC), and respond to all general volunteer inquiries (VSS)
You’ll lead Teen Feed’s volunteer recruitment, including attendance/tabling at local events, to share Teen Feed’s services and mission with the community, and promote our volunteer opportunities to diverse communities across Seattle
You will actively outreach to corporate groups and businesses to leverage: volunteer hours matching, in-kind donations, corporate volunteerism grants, and corporate foundation connections
You will lead regular volunteer meetings, including monthly orientation, info sessions, and annual volunteer appreciation events
You will maintain, develop, and streamline systems (Salesforce, Google Drive) around volunteer onboarding, paperwork, scheduling, and communication, in collaboration with our Salesforce consultant
You’ll serve as an in-house facilitator, training your coworkers on system updates and collecting feedback
You’ll partner with your coworkers to make updated, pertinent, regular training opportunities available to our volunteer corps & staff
Qualification
Required
Stellar written and verbal communication skills
Strong background in volunteer management and/or customer service/industry
Value curiosity, learning, and growth for themselves and everyone they work with
Inherently detail-oriented, paying excellent attention to detail and maintaining high standards
Comfortable working both independently and collaboratively
Can manage multiple priorities and timelines and high-volume volunteer correspondence with positivity, flexibility, and composure
See diversity as central to a strong, equitable volunteer corps that represents the guests we serve
Ability to obtain Washington State Food Worker card
Valid Washington State Driver's license
Ability to pass Washington State Background Check
Ability to lift/carry 40+ pounds up/down stairs periodically
Ability to sit/stand as needed, ability to stand/walk for 4+ hours frequently
Ability to work periodic evenings, weekends, and holidays in-person
Volunteerism – ideal candidates will have previously managed volunteers, while also having first-hand volunteer experience themselves
Administrative experience - working in coordination and operations/programmatic roles
Technology proficiency - in Google Suite (Gmail, Drive, Docs, Sheets, Calendar, Google Meet, Admin Console), and ability to learn new platforms quickly
Programming and organizational management - including scheduling
Nonprofit familiarity and work experience - have at least 2 years experience in the nonprofit sector as a volunteer, staff, or both
Benefits
Two hours of each 40 hour work week are allotted for paid time for staff self-care
PTO: Full-time Employees Receive: First year of employment: 132 Hours; Second year: 132 Hours; Third and subsequent years: 172 Hours
Paid Holidays: 13 paid holidays per calendar year, outlined in Staff Guide. Any recognized holiday can be observed on a day the employee selects during the same pay period, given that coverage can be secured for programs as needed. Full-time employees receive 8 hours of paid time for each Holiday.
Sick Leave: Full-time Employees Receive Washington Paid Sick Leave (WPSL) hours each year: 52 Hours. WPSL accrues at one hour of WPSL for every 40 hours worked as an employee.
Company
Teen Feed
Teen Feed works with the community to offer support to meet basic needs, build strong relationships, and ally with homeless youth as they meet their future off the streets.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase