Home Commission Associate - Countryside Mall jobs in United States
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Eddie Bauer · 18 hours ago

Home Commission Associate - Countryside Mall

Eddie Bauer is a well-known retailer focused on providing quality products to diverse American families. The Home Commission Associate is responsible for driving customer service and sales in the home department by utilizing product knowledge and building customer relationships.

ApparelCustomer ServiceFashionLifestyle

Responsibilities

Customer Service & Sales - Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers
General Operations - Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendor‐provided training and skill practice
Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance

Qualification

Customer ServiceSales SkillsProduct KnowledgeProblem SolvingTeam Collaboration

Required

Accountable for driving customer service to achieve profitable sales growth
In-depth product knowledge and passion for service
Engages customers in a friendly manner to determine needs
Helps customers make decisions about desired product or service
Informs customers of key product attributes to generate interest
Covers care/protection plans and suggests additional products
Participates in inventory processes
Completes pricing and signing processes in specialty businesses
Stays up to date with new trends and styles through industry publications
Participates in ongoing technical skills development through training
Consistently meets established performance standards
Solves problems and makes smart decisions that drive sales, profit, or customer service
Executes work efficiently and effectively
Inspires strong performance in yourself and others
Provides great customer service
Cooperates and builds positive, inclusive, and respectful relationships
Takes accountability for actions and outcomes
Proactively finds ways to improve the customer experience
Acts with energy and urgency

Benefits

Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise

Company

Eddie Bauer

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Eddie Bauer offers premium-quality clothing, accessories, and gear for men and women that complement today's modern outdoor lifestyle.

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-05-07Acquired

Leadership Team

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Tim Bantle
Chief Executive Officer
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Carey Massey
Sr Manager D2C Operations
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Company data provided by crunchbase