ApTask · 18 hours ago
Lien Resolution Analyst
United States
Full-time
Remote
Mid Level
3+ years expApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. They are seeking a Lien Resolution Analyst to implement new clients, manage communications, and ensure compliance with Medicare requirements while maintaining client relationships and resolving issues effectively.
Human ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Responsibilities
Implementation of new clients, including training, registration with Medicare and setting up the client on the Epiq MMSEA web portal
Handling calls and emails from all clients regarding requirements of MMSEA
Maintains a positive working relationship with the clients including prompt response to questions, regular communication and reports and any other client needs
Monitors data submissions from clients to ensure they are accurately and timely submitted and resolve any errors or technical issues
Learns and applies system processes and works with appropriate groups to coordinate changes because of government requirements or internal process improvements
Ensures timely and accurate submissions to Medicare on behalf of the clients
Coordinates resolution to issues and exceptions generated by error reporting
Willingness to learn and apply Mandatory Insurer Reporting Requirements of Section 111 of Medicare/Medicaid Act, HIPAA and maintain current on government trends and regulations
Timely and effectively provides report status to management and others, as appropriate
Resolves technical and subject matter issues as they arise and collaborates with others as appropriate to bring issues to resolution
Escalates system issues, when appropriate
Assists clients with and provides training to clients on the use of the web portal
Defines and documents system requirements and tests changes made to the site as needed
Assists with the creation, documentation, and implementation of departmental procedures
Assists with testing system updates
Coordinates with other Epiq departments as necessary for clients who engage Epiq for additional services
Regularly participates in meetings and is dependable as an internal/external resource on assigned projects
Other responsibilities as assigned
Qualification
Required
Demonstrates outstanding internal and external Client Service skills, 3 – 5 years required
Understands technology; how to navigate database systems, electronic data interfaces
Strong knowledge and analytical experience with claims data
Effectively and efficiently follows issues from start to completion
Able to adapt to constant changing environment
Effective communication skills, written, oral, and listening
Problem solving and strong analytical ability
Bachelor's Degree in relevant field or equivalent work experience
Able to orchestrate large volumes of data while meeting critical deadlines
Must be able to work independently and as an effective team member
Must be proficient in Microsoft Office Suite
Preferred
Knowledge and understanding of Medicare regulatory requirements, compliance, billing and healthcare claims and coding
Experience with DocuSign
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Taj Haslani
Founder
Recent News
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