Human Agency · 18 hours ago
Chief of Staff
St Louis, MO
Full-time
Hybrid
Senior Level
5+ years expHuman Agency is a rapidly scaling company seeking a highly capable and strategic Chief of Staff to lead operational rhythms and client-facing delivery, particularly in AI solutions. The role involves aligning executive priorities, managing cross-functional projects, and ensuring effective execution from intake to impact.
AdvertisingDigital MarketingWeb Design
Responsibilities
Partner with the Managing Director of AI and executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
Maintain focus and accountability on near-term deliverables and long-term goals; surface risks and options early
Bring a practical understanding of AI capabilities; convert complex concepts into clear options with trade-offs for leaders and clients
Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and post-launch improvement
Run discovery to surface use cases, success metrics, risks, and change-management needs; translate findings into scopes, timelines, and clear acceptance criteria
Coordinate solution build-outs with internal teammates and external partners (no engineering management required): data/connectivity needs, tool selection, light integration planning, and rollout choreography
Quality & governance: set lightweight evaluation routines (accuracy, latency, cost), prompt/playbook management, basic safety/guardrail checks, and UAT plans
Communication & stakeholder management: lead standing client check-ins, demo readiness, decision logs, and release notes—presenting succinct options and recommendations
Budget & scope control: track time against SOWs, flag changes early, manage subcontractors, and ensure on-budget delivery with clear documentation
Enablement: create simple guides, FAQs, and training sessions to help client teams adopt new AI-enabled workflows
Design and continuously improve the operating system for work: intake → triage → prioritization → delivery → QA → launch → measurement
Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences
Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
Qualification
Required
5+ years in operations, client services, program/project management, or strategic support roles with direct ownership of client-facing delivery
Demonstrated success leading multi-stakeholder projects end-to-end (scope, timelines, budgets, risk, and change management)
AI fluency: understands common LLM-enabled use cases; can shape prompts/playbooks, evaluate quality at a basic level, and choose appropriate off-the-shelf tools or vendors
High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
Education: Bachelor's degree or equivalent experience
Commitment to ethical practices and responsible AI
Occasional travel (10–30%) for client activities and events
Remote-friendly with preference for candidates in major tech hubs
Preferred
familiarity with no/low-code automation (e.g., Zapier/Make)
knowledge bases
responsible AI considerations (privacy, data handling, consent)
Company
Human Agency
At Human Agency, they are giving the power of digital advertising to the people.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2018-04-10Pre Seed
Leadership Team
Brendan Lind
Founder and Managing Partner
Company data provided by crunchbase