CrowdStrike · 6 hours ago
Business Systems Analyst, IT GTM (Remote)
CrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches and redefining modern security. The Business Systems Analyst will optimize Salesforce-based tools and processes to enhance the partner experience and support internal operations teams.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityNetwork Security
Responsibilities
Lead business analysis efforts for partner portal and Salesforce transformation projects that enhance how partners interact with CrowdStrike
Gather, document, and translate business requirements from alliance/channel teams and internal operations stakeholders into functional specifications
Analyze and optimize end-to-end processes including lead management, opportunity tracking, partner certifications, partner information management, and approval workflows
Design and implement reporting and dashboard solutions that provide actionable insights to partners and internal teams
Collaborate with cross-functional teams to identify pain points and opportunities for process improvement in the partner experience
Conduct user acceptance testing, create test plans, and ensure solutions meet business requirements
Develop training materials and provide support for new features and enhancements
Manage multiple concurrent projects with varying priorities and stakeholder groups
Serve as a liaison between business users, technical teams, and leadership
Qualification
Required
5+ years of experience as a Business Systems Analyst, preferably with Salesforce platforms
Strong understanding of partner/channel operations, partner portals, or B2B partner ecosystems
Proven experience with Salesforce Sales Cloud, Partner Community/Experience Cloud, CPQ
Expertise in requirements gathering, process mapping, and documentation
Experience with reporting and dashboard design (Salesforce Reports & Dashboards, Tableau, or similar)
Strong analytical and problem-solving skills with attention to detail
Excellent communication skills with ability to translate technical concepts for business audiences
Demonstrated ability to manage stakeholder relationships and drive consensus
Self-starter who can work independently with minimal guidance
Bachelor's degree in Business, Information Systems, or related field (or equivalent experience)
Preferred
Salesforce Administrator or Business Analyst certification
Experience with partner relationship management (PRM) systems
Knowledge of CPQ (Configure, Price, Quote) systems
Familiarity with Agile/Scrum methodologies
Experience in cybersecurity or technology industry
Benefits
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Company
CrowdStrike
CrowdStrike is a cybersecurity technology firm that provides cloud-delivered protection for cloud workloads, identity, and data.
H1B Sponsorship
CrowdStrike has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (116)
2024 (62)
2023 (91)
2022 (60)
2021 (49)
2020 (22)
Funding
Current Stage
Public CompanyTotal Funding
$1.24BKey Investors
ARK Investment ManagementAccelCapitalG
2022-12-01Post Ipo Equity· $4.6M
2021-01-12Post Ipo Debt· $750M
2019-06-12IPO
Recent News
2026-01-25
Business Insider
2026-01-24
2026-01-23
Company data provided by crunchbase