Aven Hospitality · 4 days ago
Reservation Agent
Orlando, FL
Full-time
Onsite
Entry Level
1+ years expAven Hospitality is an innovative technology provider powered by SynXis®, the leading global hospitality commerce and distribution platform. The Reservation Agent serves as the first point of contact for guests and travel agents, assisting them with vacation needs and providing recommendations for hotel accommodations.
Computer Software
Hiring Manager
Terry Jordan, CIR, CDR
Responsibilities
Assist our guest and travel agents with their vacation needs via inbound calls
Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
Answer inquiries pertaining to the resorts’ amenities, services, and policies
Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
Qualification
Required
Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
HS Diploma/GED or equivalent required
Passion to provide a great customer experience
Preferred
1+ years of related experience preferred
Benefits
Monthly Recognition & Incentives for Top Performers
Health Benefits start on Day One (Full Time Agent)
Paid Training
5 weeks PTO (Full Time Agent)
Company
Aven Hospitality
Aven Hospitality, formerly Sabre Hospitality Solutions, is an independent global technology and SaaS leader in the hospitality industry, powering how hotels sell, distribute, and deliver guest experiences.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase