Eddie Bauer · 1 day ago
Fine Jewelry Merchandise Supervisor - Pt Charlotte Twn Ctr
Port Charlotte, FL
Full-time
Onsite
Entry, Mid Level
$21/hr - $26.25/hr
2+ years expJCPenney is the shopping destination for diverse, working American families, and they are seeking a Fine Jewelry Supervisor to lead a team of associates. The role involves delivering exceptional customer service, driving sales growth, and developing team members to ensure an outstanding shopping experience for customers.
ApparelCustomer ServiceFashionLifestyle
Responsibilities
Customer Service- Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately. Drive planning and execution of events and credit card acquisition
Sales- You are constantly challenging yourself and the team to drive profitable sales growth through supervising and engaging with the associates. Coaches and develops team by modeling JCPenney's company values to build lasting customer relationships that drive productivity and sales
Merchandise Flow & Placement- You will be well prepared to provide direction and support to your team to ensure that merchandise flows to the floor efficiently. You and your team and constantly working to maintain stock levels and presentation standards to the customer
Team Development - Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with the General Manager on succession planning for the store
Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance
Qualification
Required
Minimum of 2 years retail experience
Bachelor's degree or equivalent work experience
Models and holds team accountable for outstanding customer service
Actively listens to customer issues to resolve problems
Maximizes sales and service by ensuring staff is scheduled appropriately
Drive planning and execution of events and credit card acquisition
Constantly challenging yourself and the team to drive profitable sales growth
Coaches and develops team by modeling JCPenney's company values
Provides direction and support to your team to ensure that merchandise flows to the floor efficiently
Maintains stock levels and presentation standards to the customer
Partners with store management team to source and hire store talent for hourly positions
Plays an active role in the training and development of associates
Addresses performance issues and partners with the General Manager on succession planning for the store
Consistently meets established performance standards including shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance
Solve problems and make smart decisions that drive sales, profit, or customer service
Execute your work efficiently and effectively
Inspire strong performance in yourself and others
Develops positive relationships and establishes strong networks
Shows respect for different styles and communicates effectively to a wide audience
Proactively find ways to improve the customer experience
Show the confidence and courage to do what is right
Act with energy and urgency
A confident leader willing to take on challenging assignments
Acts in accordance with beliefs and deals with conflict quickly and in a positive manner
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) with Company match
Associate discount on JCPenney merchandise
Company
Eddie Bauer
Eddie Bauer offers premium-quality clothing, accessories, and gear for men and women that complement today's modern outdoor lifestyle.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-05-07Acquired
Leadership Team
Tim Bantle
Chief Executive Officer
Carey Massey
Sr Manager D2C Operations
Recent News
Morningstar.com
2025-10-22
UK Investor Magazine
2025-09-12
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