TEKsystems · 3 hours ago
Customer Service Representative
United States
Full-time
Remote
Entry Level
$20/hr - $20/hr
2+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Specialist to join their remote team. This role focuses on order entry, customer support, and client portal management, ensuring accurate processing and resolving customer inquiries effectively.
Information Technology
Responsibilities
Utilizing multiple client portals to pull information and monitor purchase order (PO) approvals
Performing order entry in Oracle ERP (training provided)
Matching approved POs to orders and closing them out in the system
Typing in order numbers, looking up orders, and ensuring accuracy in processing
Providing customer service support related to sales, promotions, installations, and communications
Resolving customer claims and complaints fairly and effectively in line with consumer laws
Supporting outside sales representatives with order management and customer inquiries
Developing improvement plans based on customer survey feedback
Qualification
Required
Customer service & customer support
Order entry & data entry
ERP systems (Oracle preferred; training provided)
Microsoft Office Suite (Excel proficiency)
Entry Level (minimum 2+ years of customer service or order entry experience required)
Preferred
Ability to work from a shared inbox and process 10–15 orders per day
Strong attention to detail and accuracy
Excellent communication and problem-solving skills
Ability to multitask and manage priorities in a fast-paced environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase