ANISA · 12 hours ago
Operations Coordinator
Anisa is a company providing critical B2B operational support. The Operations Coordinator role serves as a key liaison across various departments to ensure accurate order execution and maintain data integrity, facilitating a high-quality customer experience.
FashionJewelryRetail
Responsibilities
Receive, review and acknowledging all customer purchase orders
Enter and maintain purchase orders accurately into ERP
Prepare customer-facing reports and maintain internal reports to ensure data accuracy
Monitor customer portals for new and revised purchase orders
Manage purchase orders in collaboration with our Anisa China team and 3rd party suppliers
Support B2B inventory management and order status visibility
Manage the order-to-delivery process from purchase order receipt through customer delivery
Coordinate with suppliers, customers, and freight forwarders to ensure on-time delivery with complete and accurate documentation
Ensure shipment comply with US, International trade laws and vendor guidelines
Prepare and manage required shipping documentation for domestic and international shipments
Support the Sales team with order management, reporting and customer inquiries
Support Accounting team with invoicing inquiries and order related documentation
Communicate with internal and external customers using a solutions-focused, service-oriented approach
Support and maintain strong domestic and international relationships, with customers and suppliers
Qualification
Required
2+ years of relevant business experience
Bachelor's degree in a related field or equivalent work experience
Highly detail-oriented and organized
Process focused and takes pride in accuracy and high standards
Excellent follow-up skills
Highly analytical with the ability to proactively make suggestions and provide feedback
Clear and accurate communication skills, verbal and written
Effective problem-solving skills
Ability to multi-task a high volume of competing demands and meet deadlines with demonstrated initiative
Proficient in Microsoft Excel, Word, and PowerPoint
Preferred
Experience using Box, Salesforce, and NetSuite a plus; ability to quickly learn and adapt to new platforms
Benefits
Competitive benefits package