Ria Money Transfer · 1 day ago
Managing Director, North America
Buena Park, CA
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expRia Money Transfer is the largest real-time cross-border money movement network in the world, dedicated to helping people send money where it matters. The Managing Director will lead operations across Canada and the United States, focusing on sustainable growth, sales performance, and managing a multi-channel distribution strategy.
BankingFinancial ExchangesFinancial ServicesMobile Payments
Responsibilities
Strategic Growth & Sales Leadership. Develop and execute growth strategies for Canada and the U.S., customized to each market’s regulatory, demographic, and competitive landscape. Drive strong sales and customer acquisition goals across all channels. Identify and grow new business opportunities, partnerships, and remittance corridors across North America. Develop team and growth strategies to increase market share in underdeveloped corridors (long tail). Lead pricing, product positioning, and promotional strategies to enhance competitiveness and profitability
Channel Ownership & Optimization. Oversee and expand digital channels (mobile apps, web platforms) to ensure a smooth, secure, and localized customer experience. Manage and grow the brick-and-mortar network, including company-operated retail stores and independent agents in both countries. Develop and maintain strategic partnerships with banks, fintechs, telecoms, and retail chains to boost reach and service offerings Set channel-specific KPIs and performance metrics to promote accountability and ongoing improvement
Operational Excellence & Compliance. Collaborate with Compliance Officers to ensure full adherence to Canadian and U.S. financial regulations, including AML/CTF, FINTRAC, OFAC, and data privacy laws. Oversee budgeting, forecasting, and financial reporting to sustain profitability and control costs
Leadership & Culture. Build, lead, and motivate high-performing cross-functional teams across Canada and the US. Encourage a culture of innovation, automation, accountability, care, and customer focus
Qualification
Required
10+ years of leadership experience in financial services, with a strong background in remittances, payments, or fintech
Proven track record of driving growth and managing multi-channel operations across multiple markets
Deep understanding of digital financial services, agent networks, retail operations, and partnership development
Strong knowledge of Canadian and U.S. regulatory frameworks and compliance standards
Exceptional leadership, communication, and stakeholder management skills
Fluency in English and Spanish is required
Bachelor's degree in Business, Finance, Economics, or related field (MBA preferred)
Preferred
Experience scaling digital platforms and forming high-impact partnerships in North America
Strong commercial acumen and data-driven decision-making
Entrepreneurial mindset with a hands-on, result-oriented approach
Ability to navigate complex regulatory and operational environments across borders
Benefits
Competitive compensation plan
Paid time off and leave
Health, dental, vision and life insurance
401(k) retirement plan with company match
Employee Stock Purchase Plan
Global Language Program offering language learning opportunities
Wellness initiatives supporting physical, mental, and financial well-being
Learning, development, and tuition assistance programs
Global career opportunities in an inclusive, mission-driven culture
Company
Ria Money Transfer
Ria Money Transfer, a business segment of Euronet Worldwide, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
A
Alonzo Venegas
Chief Revenue Officer
Matias Stephens
Product Manager II – US Wallet & Payments
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