Artisight · 6 hours ago
Technical Account Manager
United States
Full-time
Remote
Mid Level
4+ years expArtisight, Inc. is a smart hospital platform that utilizes artificial intelligence for virtual care and quality improvement. They are seeking a Technical Account Manager to serve as the primary technical contact for clients, ensuring successful implementation and customer satisfaction throughout the project lifecycle.
Artificial Intelligence (AI)Health CareHospitalInternet of ThingsMedicalSensor
No H1B
Responsibilities
Partner with clients' technical stakeholders to provide expert-level guidance on implementation, integration, and operation of Artisight solutions
Lead technical discussions and demonstrations that showcase deep product knowledge and Healthcare IT industry expertise
Coordinate internal teams (Support, Deployment, Engineering) to troubleshoot and resolve complex technical issues
Serve as the primary technical contact for assigned accounts, building strong relationships with key customer stakeholders
Conduct product training, workshops, and onboarding sessions to ensure customers maximize the value of our solutions
Provide regular reporting on customer health, product usage, and technical trends to inform strategic decisions
Maintain thorough documentation of customer interactions, technical challenges, and resolutions
Qualification
Required
4+ years of experience in a Technical Account Manager, Solutions Engineer, or similar customer-facing technical role
Experience working in Healthcare IT with a strong background in project management and technical implementations
Demonstrated ability to explain complex technical concepts clearly to both technical and non-technical stakeholders with strong presentation and training facilitation skills
Comfort working with Linux infrastructure, software development, cloud platforms (public and private), and Windows systems
Strong communication skills and a collaborative working style, especially when coordinating cross-functional teams under pressure
A thoughtful, organized approach to customer success and technical problem-solving
Preferred
Bachelor's degree in Computer Science, Engineering, Information Technology, or related field
PMP certification
Company
Artisight
Artisight is an IoT sensor network for healthcare to provide virtual care, quality improvement, and care coordination solutions.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$57M2024-01-11Series B· $42M
2023-01-01Series Unknown
2022-04-30Convertible Note· $15M
Leadership Team
Andrew Gostine
Co-Founder & CEO
Timothy Koby
Co-Founder & CSO
Recent News
Business Wire
2026-01-13
Business Wire
2025-10-23
Company data provided by crunchbase