CareFirst BlueCross BlueShield · 10 hours ago
Product & Delivery Director (Hybrid)
CareFirst BlueCross BlueShield is a leading health insurance provider, and they are seeking a Product & Delivery Director to lead the delivery of technology product and modernization roadmaps. This role is responsible for ensuring the successful development and delivery of specific lines of business product lines on time and within budget, while managing a portfolio of programs and initiatives.
Health CareNon ProfitService Industry
Responsibilities
Defines the strategy for delivering technology product roadmaps deployed to meet the current and future strategic goals, risk management imperatives, and mandates on a national scale
Creates a legacy modernization roadmap to enable strategic goals and delivers the capabilities defined in the roadmap
Works closely with senior management to define new products and services that can meet current and future needs
Responsible for sponsoring strategic initiatives, influencing product strategy, developing solutions, and securing funding and prioritization to proceed
Works proactively with customers to set direction for program initiatives, prioritize work across programs, propose future initiatives, support continuous planning cycle, and seek out new opportunities
Acts as the account manager to ensure successful completion of the technology product project portfolio
Is the escalation point for major issues associated with technology delivery programs and is responsible for working with senior management at the BCBSA Director's Office and CareFirst's affiliate to resolve them
Maintains portfolio view of all initiatives within their responsibility; ensures adherence to consistent project management guidelines and policies for programs
Ensures the technology delivery programs are managed on schedule, on time, and within scope while escalating highly visible issues and risks to senior management attention
Manages the budget of the portfolio of programs and initiatives for which they are responsible
Directly responsible for the software engineering teams supporting the product delivery
Provides direction, prioritization and motivation to program team staff, in order to manage allocation of resources to meet work fluctuations and budget and time constraints across multiple program and industry mandates
Provides product and business direction and guidance to the technology product delivery teams
Reviews staffing goals and expectations to ensure that each is consistent and adequate to meet department goals
Delegate responsibility and authority to appropriate staff within the team
Evaluates performance of each team member, generates development plans and sets goals within the context of the corporate policy
Provides coaching, counseling and motivation to team members ensuring staff has the appropriate tools and training
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
8 years Related professional experience
3 years Management experience
Ability to think creatively in a fast-paced entrepreneurial environment
Ability to think strategically and execute methodically
High attention to detail with ability to manage multiple competing priorities
Proficient in product delivery logistics
Strong project management and problem-solving skills
Preferred
Master's degree
10 years related professional experience
Benefits
Comprehensive benefits package
Various incentive programs/plans
401k contribution programs/plans
Company
CareFirst BlueCross BlueShield
CareFirst. It’s not just our name. It’s our promise.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-02
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