Scalence L.L.C. · 18 hours ago
Performance Management Specialist Contractor
Hermitage, TN
Full-time, Contract
Onsite
Senior Level
5+ years expScalence L.L.C. is seeking a contractor to join their Digital & Analytics team, focusing on performance management operations. The role involves supporting the PM Operations team with operational support activities, troubleshooting system issues, and collaborating with various teams to deliver effective technology solutions.
Information Technology & Services
No H1B
Responsibilities
Support the Digital & Analytics PM Manager in operational support activities (including: maintenance of issue trackers, preparation of materials for Monthly Tech SME calls, updating job aids/system documentation as needed, maintaining PM activities calendar, etc.)
Triage reported system issues and help troubleshoot towards resolution
Help manage quarterly releases of new features within PM applications
Support testing, cutover, and system training efforts as needed
Coordinate with Talent process owners and subject matter advisors to manage change requests
Leverage shared project team site(s) and OneNote to ensure structure and access to communications, materials, and documents for all project team members
Schedule follow up calls, take notes, and distribute action items from discussions
Collaborate with Talent, Consulting, and Deloitte Technology teams to deliver effective technology solutions
Qualification
Required
Bachelor's degree and 5-7 years of relevant experience working in Operational Support Processes within Talent systems (preferably performance management experience)
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Proficient Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams)
Preferred
Organized and able to track details on issues, able to troubleshoot issues
Strong communication skills with different stakeholders (tech team, end-users of system, supervising manager)
Strong problem-solving skills and a consultative approach, with the ability to collaborate with team members on best practices
Proficient in working in dynamic, complex, client-focused, and team-focused environments with minimal oversight, possessing an agile mindset
Enthusiastic about the opportunity to work in developing, ambiguous, and challenging situations
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase