Scalence L.L.C. · 2 months ago
Production Support Analyst 2
Tempe, AZ
Full-time
Hybrid
Mid, Senior Level
5+ years expScalence L.L.C. is seeking a Production Support Analyst 2 to participate in low to moderately complex initiatives within Technology Operations. The role involves analyzing challenges, identifying process improvements, and providing support to client personnel.
Information Technology & Services
No H1B
Responsibilities
Participate in initiatives to improve process efficiencies
Analyze and resolve low-to-moderately complex challenges
Provide support and information to client personnel
Qualification
Required
4 years of Technology Operations experience or production support or helpdesk experience
Troubleshooting, AutoSys, SQL, (Unix/Linux)
5-7 years of experience in production support/application support
Helpdesk background is preferred
Experience using monitoring tools
Able to read queries like SQL
AutoSys experience is a must
Strong troubleshooting experience
Technical background (Unix/Linux/SQL)
Experience handling tickets
Strong in-person, over the phone, and written communication skills
Preferred
Applicants must be able to work directly for the company on W2
Benefits
Inclusive and diverse work environment
Opportunities for professional growth
Supportive team culture
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase