eTeam · 10 hours ago
Business Analyst Professional I
Charlotte, NC
Full-time
Hybrid
New Grad, Entry LevelDuke Energy is a leading energy company seeking a Business Analyst Professional I. The role involves analyzing company functions and processes to support energy efficiency products and services, ensuring regulatory compliance and improving customer satisfaction.
Information Technology
Responsibilities
Must have ability to review and work with data and calculations for energy usage and savings
Analyses company functions, processes, and activities to support the Non-Residential portfolio of energy efficiency products and services to ensure regulatory compliance, accurate metrics, to maximize EBIT and improve customer satisfaction
Utilizes available system resources and analysis to support managements interest for increased product and service performance
Reviews and analyzes information, forecasts, schedules, systems, processes, procedures, and customer application flow
Studies overall effort regarding program status, escalation, and management of application process
Determines most useful business solutions for the company, our customers and recommends best course of action to support the program goals
Act as point of contact for the team
Performs duties concerned with the design and improvement of process for accessing energy efficiency solutions, and works closely with management, program leaders, vendors, energy efficiency engineers and contracted program administrators
Provides analysis of customer applications and manages the end-to-end process
Leads trouble shooting with system issues and application reviews
Supports team as subject matter expert with respect to program, process, and communications
Serves as liaison with building owners, architects, private contractors, and engineers to understand their energy conservation goals and gather the information to analyze energy saving options
Manages portfolio of projects at different stages of the application process, including resolution of customer or contractor issues
Troubleshoots, reports, and tracks system related issues and process challenges
Escalates to program team as appropriate
Will require excellent written and communication skills, critical thinking, and ability to work effectively across multiple jurisdictions
Qualification
Required
Bachelor's Degree
Ability to review and work with data and calculations for energy usage and savings
Analyses company functions, processes, and activities to support the Non-Residential portfolio of energy efficiency products and services
Ensure regulatory compliance, accurate metrics, to maximize EBIT and improve customer satisfaction
Utilizes available system resources and analysis to support management's interest for increased product and service performance
Reviews and analyzes information, forecasts, schedules, systems, processes, procedures, and customer application flow
Studies overall effort regarding program status, escalation, and management of application process
Determines most useful business solutions for the company and customers
Recommends best course of action to support the program goals
Acts as point of contact for the team
Performs duties concerned with the design and improvement of process for accessing energy efficiency solutions
Works closely with management, program leaders, vendors, energy efficiency engineers and contracted program administrators
Provides analysis of customer applications and manages the end-to-end process
Leads troubleshooting with system issues and application reviews
Supports team as subject matter expert with respect to program, process, and communications
Serves as liaison with building owners, architects, private contractors, and engineers
Understands energy conservation goals and gathers information to analyze energy saving options
Manages portfolio of projects at different stages of the application process
Troubleshoots, reports, and tracks system related issues and process challenges
Escalates to program team as appropriate
Excellent written and communication skills
Critical thinking
Ability to work effectively across multiple jurisdictions
Company
eTeam
eTeam is a staffing agency that also provides payrolling services.
Founded in 1999
501-1000 employees
H1B Sponsorship
eTeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (205)
2023 (11)
2022 (7)
2021 (24)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknown2023-12-04Acquired
Leadership Team
Swetta Bhatt
CEO APAC & India
Aanchal Thakur
Chief Customer Officer
Recent News
2025-11-19
2025-08-21
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