The Mount Sinai Hospital · 3 hours ago
Senior Director of Ambulatory Operations-FPA Operations
5 E 98th St, New York, NY, 10029, US
Full-time
Onsite
Director/Executive
$154K/yr - $231K/yr
7+ years expThe Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, and they are seeking a Senior Director of Ambulatory Operations to oversee the management and operational leadership of ambulatory care services. This role focuses on ensuring high-quality patient-centered care while driving operational excellence and aligning practices with organizational goals.
Hospital & Health Care
Responsibilities
Under the direction of the Assistant Vice President, Ambulatory and in coordination with the Ambulatory Operations Directors, providers enterprise-level leadership and oversight, leads, directs and oversees the daily operation of Ambulatory practices, including reviewing workflows, reviewing staffing and ensuring staffing competencies are appropriate
Implement and standardize operational workflows, processes, and best practices across all sites
Oversee the implementation of new programs, technologies, and processes that support the growth and efficiency of ambulatory services
Collaborate with clinical leadership to align operations with patient care standards and regulatory requirements
Monitor key performance indicators (KPIs) and implement action plans to improve performance
Develop and implement short- and long-term strategies to enhance ambulatory care services
Drive growth initiatives such as expanding services, opening new practices, or improving access to care
Conduct market analysis and identify opportunities for service line growth and improvement
Work closely with senior leadership to align ambulatory operations with overall organizational strategy
May be asked to review budgets for ambulatory practices, ensuring financial targets are met
Identify opportunities for cost savings and revenue optimization
Advise on resource allocation, staffing models, and productivity metrics to maximize financial performance
Collaborate with finance teams to ensure accurate financial reporting and analysis
Lead initiatives to improve the quality of care and ensure patient safety in ambulatory settings
Collaborate with clinical teams to implement evidence-based practices and maintain compliance with any regulatory standards (e.g., Joint Commission, CMS)
Monitor patient satisfaction and implement strategies to improve patient experience
Oversee risk management and performance improvement programs
Provide leadership, mentorship, and development opportunities to clinic managers and administrative staff
Foster a culture of collaboration, accountability, and continuous improvement within the ambulatory team
Oversee recruitment, retention, and performance management of key operational staff
Promote a positive, inclusive, and patient-centered work environment
Drive the adoption of technology solutions to improve operational efficiency and patient care delivery
Collaborate with IT and clinical teams to ensure the successful implementation and optimization of Electronic Health Records (EHR) and other health technology systems
Evaluate and implement innovations that improve workflow, patient access, and staff productivity
Ensure all ambulatory operations comply with state, federal, and local regulations
Stay informed of changes in healthcare laws and regulations that impact ambulatory care
Collaborate with compliance teams to ensure audits and inspections are passed successfully
Perform other related duties
Qualification
Required
Master's degree in Healthcare Administration, Business Administration, or a related field
2-3 years administrative or medical office experience required
Minimum of 7 years of progressive experience in healthcare administration, with at least 2 years in ambulatory or outpatient operations leadership
Proven track record of leading large-scale operations across multiple locations
Prior experience managing a clinical department
Strong understanding of healthcare regulations, financial management, and quality improvement initiatives
Experience with Electronic Health Record (EHR) systems and healthcare technology integration
Demonstrated ability to lead and mentor diverse teams, manage budgets, and drive strategic initiatives
Company
The Mount Sinai Hospital
The Mount Sinai Hospital is one of the nation's oldest, largest, and most respected hospitals, and a member of the Mount Sinai Health System.
10001+ employees
H1B Sponsorship
The Mount Sinai Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (110)
2024 (66)
2023 (71)
2022 (84)
2021 (45)
2020 (44)
Funding
Current Stage
Late StageLeadership Team
Michael Pastier
Senior Vice President / Chief Financial Officer
Scott Lorin, MD, MBA
President, Chief Operating Officer
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