State of South Carolina · 1 week ago
Student Services Program Coordinator I #2642 (Revised)
State of South Carolina is seeking a Student Services Program Coordinator I to provide comprehensive customer service support to students within the Financial Aid and Veterans Assistance Department. The role involves assisting students with applications, data entry, and ensuring eligibility for financial aid and veterans benefits.
Government
Responsibilities
Assist students in multiple functional areas of the Financial Aid and Veterans Assistance Department
Perform data entry, record keeping, application processing, and related administrative tasks
Communicate effectively with students, applicable family members, advisors, outside agencies, financial aid officers, and veterans certifying officials
Support students in completing applications and maintaining eligibility for financial aid and veterans benefits
Provide training support across all functional areas, including onboarding new staff and supporting updated processes for current staff
Deliver ongoing support to ensure accurate and timely service delivery
Qualification
Required
This position requires a bachelor's degree
Assist students in multiple functional areas of the Financial Aid and Veterans Assistance Department
Perform data entry, record keeping, application processing, and related administrative tasks
Communicate effectively with students, applicable family members, advisors, outside agencies, financial aid officers, and veterans certifying officials
Support students in completing applications and maintaining eligibility for financial aid and veterans benefits
Provide training support across all functional areas, including onboarding new staff and supporting updated processes for current staff
Deliver ongoing support to ensure accurate and timely service delivery
Preferred
Ability to establish and maintain effective working relationships with faculty, administrators, staff, students, parents, coworkers, and the general public
Ability to communicate complex and multi-layered information clearly, effectively, and with empathy
Ability to learn, interpret, and follow applicable laws, regulations, policies, and procedures
Ability to work independently with sound judgment to maintain compliance while providing excellent customer service in all internal and external interactions
Ability to manage assigned job duties across both short- and long-term time frames
Ability to work effectively in a fast-paced environment
Company
State of South Carolina
South Carolina is a southeastern U.S. state.
Funding
Current Stage
Late StageLeadership Team
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