Global Technical Talent, an Inc. 5000 Company · 16 hours ago
Field Service Engineer
Alexandria, VA
Full-time
Onsite
Entry Level
1+ years expGlobal Technical Talent is a minority-owned staffing firm and a subsidiary of Chenega Corporation, committed to fostering diverse and inclusive workplaces. The Field Service Engineer is responsible for the installation, repair, preventive maintenance, validation, and qualification of water purification systems within the assigned territory, ensuring compliance with customer site requirements and safety standards.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Install, repair, maintain, validate, and qualify water purification systems
Complete preventive maintenance within required timelines and respond to service requests per customer agreements
Accurately complete and close work orders daily, including all related documentation
Provide customers with service documentation (Service Reports, Meter Verification Reports, Routine Maintenance records, etc.)
Maintain an accurate daily schedule, proactively communicate with customers, and escalate risks to customer satisfaction
Maintain physical consignment inventory per SOPs and ensure inventory accuracy
Maintain tools and test equipment in proper working order and calibration
Generate leads for hardware, consumables, accessories, and service contracts via CRM
Communicate professionally and effectively with customers and internal teams, including emergency response within required SLAs
Adhere to NA Fleet Vehicle Policy and submit expense reports bi-weekly
Assist with custom engineered system installations as directed
Meet customer site requirements such as vendor credentialing, background checks, and immunizations
Qualification
Required
Previous water filtration experience (required)
Associate's degree in Electrical/Electronic or Mechanical Engineering or equivalent technical/military experience
OR High School Diploma/GED with 3+ years of field service or skilled trade experience
Minimum 1 year of field service or applicable skilled trade experience
Proficiency with hand tools, power tools, and test equipment (meters, test boxes)
Strong written and verbal communication skills
Ability to handle difficult customers and situations professionally
Basic IT skills (software uploads, inter-equipment communication, iPad/iPhone use)
Ability to read, write, and speak English fluently
Ability to lift 50 lbs independently and up to 165 lbs with assistance
Clean driving record; eligible for rental vehicle use
Valid passport or ability to obtain one
Benefits
Medical, Vision, and Dental Insurance Plans
401(k) Retirement Fund
Company
Global Technical Talent, an Inc. 5000 Company
Global Technical Talent (GTT) is a leading provider of Total Talent Solutions and a proud subsidiary of Chenega Corporation(www.chenega.com), a Native American corporation with over $1.5 billion in revenue and 7,200 U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mario Moussa
Director of Strategic Partnerships
Company data provided by crunchbase