NEOGOV · 8 hours ago
Telephone Operator 2
Dayton, OH
Full-time
Onsite
Entry Level
$35K/yr - $48K/yr
2+ years expNEOGOV is a company that provides solutions for public sector agencies, and they are seeking a Telephone Operator 2 to perform receptionist and telephone operator duties. The role involves greeting visitors, answering calls, scheduling conference rooms, and maintaining visitor logs and employee lists.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Greet visitors and ensure they are directed to the appropriate person; maintain a visitor log
Answers calls related to general agency inquiries and route calls to appropriate staff; maintain an updated employee list with extensions
Monitor visitor activity in lobby area and ensure visitors are not waiting more than 10 minutes without staff contact
Receive specialized technical training on computerized telephone system
Schedule agency conference rooms
Disburse and account for bus tokens
Process incoming faxes
Maintain employee sign-in books
Process case plan amendments to court daily, if applicable
Address operational issues with the second-floor copy room copier/fax machine and ensure adequate supplies are available
(Perform Related Duties as Required)
Qualification
Required
Completion of the twelfth (12) school grade supplemented with clerical courses
Two (2) years of experience in a business office demonstrating possession of the required skills, knowledge, and abilities
Typing/keyboard experience
Word processing and computer proficiency
Strong organizational skills
Ability to assume some supervisory responsibilities with other clerical staff as assigned
Ability to manage details, prioritize tasks, and work independently
Must maintain a current, valid United States driver's license with an acceptable driving record
Benefits
Health insurance with HSA match
Wellness program and incentives
Life insurance
Paid vacation
Paid personal leave days
Sick leave
Holiday pay
Tuition reimbursement
Access to dental, vision, short-term disability, accident & critical care benefits
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase