Professional Services Consultant jobs in United States
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JobNimbus · 13 hours ago

Professional Services Consultant

JobNimbus is a company dedicated to empowering contractors through tailored solutions. The Professional Services Consultant will design and implement JobNimbus solutions, guide new implementations, deliver training, and collaborate across teams to enhance customer experience and operational efficiency.

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Responsibilities

Lead customized onboarding, workflow design, and data configuration for new and existing customers through remote and onsite engagements
Translate customer business processes into scalable JobNimbus workflows, automations, and best practices that improve operational efficiency
Listen deeply, diagnose challenges, and guide customers towards practical solutions that improve operational efficiency
Facilitate engaging workshops, both virtual and in-person, to empower customer teams to adopt and master JobNimbus
Partner with Sales, Customer Success, and Product Teams to ensure seamless customer handoffs, product feedback loops, and continuous improvement
Track deliverables, maintain billable utilization, and ensure all implementations meet quality and timeline standards
Conduct onsite sessions and training as requited - up to 50% travel during peak sessions
More than setting up a JobNimbus Account. you would also be applying industry best practices, and unleashing the power of the platform through advanced setup and automation
It can be hard to lead a workshop. As a Professional Services Consultant, you will help guide our logos help show them how to grow in the best possible ways

Qualification

Customer-facing rolesSaaS configurationWorkshop facilitationGoogle WorkspaceMicrosoft Office SuiteAutomation knowledgeConstruction industry experienceTeam CommitmentExtreme Ownership

Required

3+ years in customer-facing roles such as implementation, consulting, customer success, or account management
Strong written and verbal communication skills, including workshop facilitation and storytelling
Ability to manage multiple projects, deadlines, and customer personalities
Experience configuring SaaS systems; CRM experience preferred
Working knowledge of automation, reporting, and integrations (QuickBooks, HOVER, Zapier, etc)
Proficiency in Google Workspace or Microsoft Office Suite
Willingness to travel up to 50%

Preferred

CRM experience preferred
Construction or roofing industry experience preferred

Company

JobNimbus

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Software for contractors that unites CRM, project management, and automations.

Funding

Current Stage
Growth Stage
Total Funding
$383M
Key Investors
Sumeru Equity PartnersMainsail Partners
2024-11-13Private Equity· $330M
2023-03-28Debt Financing
2021-01-13Private Equity· $53M

Leadership Team

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Mark Novakovich
Chief Financial Officer
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Company data provided by crunchbase